Specify the Range of Extensions for Cisco, Avaya, and Nortel Phones to be Excluded from Monitoring

You can specify the range of extensions for phones to be excluded from being monitored for both Avaya and Cisco. You can also specify the range of Nortel extensions to be excluded from discovery and monitoring. After you specify the range of extensions for Avaya and Cisco, the NNM iSPI for IP Telephony stops monitoring the specified phones. These phones are still discovered in the subsequent discovery cycles, but not shown on the inventory views. For Nortel IP phones specified in the exclusion list, the NNM iSPI for IP Telephony does not monitor these phones and stops discovering these phones in the subsequent discovery cycles.

To specify the range of extensions for Cisco phones to be excluded:

  1. From the Workspaces navigation pane, click Configuration > iSPI for IP Telephony Configuration. The NNM iSPI for IP Telephony Configuration Console opens.
  2. Click IP Phone Exclusion Configuration. The NNM iSPI for IP Telephony Phone Exclusion Configuration form opens.
  3. Click the Cisco tab.
  4. In the Tenant drop-down list, select the name of the tenant that contains the list of IP phones that you want to exclude.

  5. In the Cluster ID field, type the ID of the cluster that contains the list of IP phones that you want to exclude.
  6. In the Filter field, specify the extension range to be excluded. See the section "To specify the Range of Phones to be excluded:" for more information about specifying extension ranges to be excluded.
  7. Click Add/Modify.

The Current Configurations section lists the configurations that you created to exclude the list of phones to be monitored and discovered.

To delete a range of Cisco extensions specified to be excluded:

  1. Go to the NNM iSPI for IP Telephony Phone Exclusion Configuration form as specified in the previous section.
  2. Click the Cisco tab.
  3. From the Current Configurations section, select the configuration.
  4. Click Delete.

To modify a range of Cisco extensions specified to be excluded:

  1. Go to the NNM iSPI for IP Telephony Phone Exclusion Configuration form as specified in the previous section.
  2. Click the Cisco tab.
  3. From the Current Configurations section, select the configuration.
  4. Click Modify.
  5. In the Filter field, specify the extension range to be excluded. See the section "To specify the Range of Phones to be excluded:" for more information about specifying extension ranges to be excluded.

    Note You cannot modify the name of the tenant and the cluster ID. If you want to modify the name of the tenant and the cluster ID, you must delete the configuration and create a new configuration with the required changes.

  6. Click Add/Modify.

To specify the range of extensions for Avaya phones to be excluded:

  1. From the Workspaces navigation pane, click iSPI for IP Telephony Configuration. The NNM iSPI for IP Telephony Configuration Console opens.
  2. Click IP Phone Exclusion Configuration. The NNM iSPI for IP Telephony Phone Exclusion Configuration form opens.
  3. Click the Avaya tab.
  4. In the CM IP Address field, specify the IP address of the communication manager for which you want to specify the list of phones to be excluded.

    Note If your network supports Network Address Translation (NAT) or Port Address Translation (PAT), you must specify the external IP address (public address) here.

  5. In the Filter field, specify the extension range to be excluded in the Value box.See the section "To specify the Range of Phones to be excluded:" for more information about specifying extension ranges to be excluded.
  6. Click Add/Modify.

The Current Configurations section lists the configured communication managers for which you want to exclude the list of phones.

To delete a range of Avaya extensions specified to be excluded:

  1. Go to the NNM iSPI for IP Telephony Phone Exclusion Configuration form as specified in the previous section.
  2. Click the Avaya tab.
  3. From the Current Configurations section, select the CM IP Address that you configured.
  4. Click Delete.

To modify a range of Avaya extensions specified to be excluded:

  1. Go to the NNM iSPI for IP Telephony Phone Exclusion Configuration form as specified in the previous section.
  2. Click the Avaya tab.
  3. From the Current Configurations section, select the CM IP Address that you configured.
  4. Click Modify.
  5. In the CM IP Address field, specify the IP address of the communication manager for which you want to specify the list of phones to be excluded.
  6. In the Filter field, specify the extension range to be excluded. See the section "To specify the Range of Phones to be excluded:" for more information about specifying extension ranges to be excluded.
  7. Click Add/Modify.

To specify the range of extensions for Nortel phones to be excluded:

  1. From the Workspaces navigation pane, click iSPI for IP Telephony Configuration. The NNM iSPI for IP Telephony Configuration Console opens.
  2. Click IP Phone Exclusion Configuration. The NNM iSPI for IP Telephony Phone Exclusion Configuration form opens.
  3. Click the Nortel tab.
  4. In the CS IP Address field, specify the IP address of the Call Server for which you want to specify the list of phones to be excluded.
  5. In the Filter field, specify the extension range to be excluded. See the section "To specify the Range of Phones to be excluded:" for more information about specifying extension ranges to be excluded from discovery and monitoring.
  6. Click Add/Modify.

The Current Configurations section lists the configured call servers for which you want to exclude the list of phones to be monitored and discovered

To delete a range of Nortel extensions specified to be excluded from discovery and monitoring:

  1. Go to the NNM iSPI for IP Telephony Phone Exclusion Configuration form.
  2. Click the Nortel tab.
  3. From the Current Configurations section, select the CS IP Address that you configured.
  4. Click Delete.

To modify a range of Nortel extensions specified to be excluded:

  1. Go to the NNM iSPI for IP Telephony Phone Exclusion Configuration form as specified in the previous section.
  2. Click the Nortel tab.
  3. From the Current Configurations section, select the CS IP Address that you configured.
  4. Click Modify.
  5. In the CS IP Address field, specify the IP address of the Call Server for which you want to specify the list of phones to be excluded.
  6. In the Filter field, specify the extension range to be excluded. See the section "To specify the Range of Phones to be excluded:" for more information about specifying extension ranges to be excluded from discovery and monitoring.
  7. Click Add/Modify.

To specify the Range of Phones to be excluded:

You can specify the range of phones to be excluded as follows:

  • Using the hyphen (-) to specify a range of extensions to be excluded. For example, if you want to exclude extensions from 8000 to 8005, you can specify as 8000-8005 in the Filter field.
  • Using the wildcard character asterisk (*) to specify a set of extensions. For example, if you want to exclude all the extensions that start with 8, you can specify as 8* in the Filter field.
  • Using the wildcard character question mark (?) to specify extensions that contain specific numerals at specific locations in the extension. For example, if you want to exclude all the extensions that end with 00, you can specify as ???00 in the Filter field.

Note You can type multiple exclusion conditions in the Filter field for a specific cluster. You must use commas (,) to separate multiple exclusion conditions.