Monitoring H.323 Gateways

The H.323 Gateways view displays all the H.323 gateways associated with a UCM cluster. The view arranges the key attributes of all H.323 gateways in a table.

To launch the H.323 Gateways view, follow these steps:

  1. From the Workspaces navigation pane, click Cisco IP Telephony > UCM Clusters. The UCM Clusters view opens in the right pane.
  2. Select a UCM Cluster of your interest and click . The UCM Cluster Details form opens.
  3. Click the H.323 Gateways tab. The H.323 Gateways view opens on the right pane.
Basic Attributes of the Cisco Voice Gateway Table
Attribute Description
Operational State

The status of the H.323 gateway device. Possible values are:

  • NOT_ MONITORED
  • NOT_ POLLED
  • UNKNOWN
  • NORMAL
  • WARNING
  • MINOR
  • CRITICAL
IP Address The IP address of the H.323 gateway device.
Protocol The protocol used by the H.323 device.
UCM Cluster The name of the UCM cluster to which the H.323 gateway belongs.
Device Pool

The name of the device pool to which the H.323 gateway is associated.

Note To see the association with the device pool, you must configure AXL credentials for the cluster to which the device pool is associated. See the section Configuring Data Access for Cisco for more details.

Call Server The fully-qualified domain name of the UCM device to which the H.323 gateway device is configured.
Custom Info

Indicates the custom information configured for the H.323 gateway.

Description A description of the H.323 gateway device.

Filtering H.323 Gateways

You can filter the listed H.323 gateways in the H.323 Gateways view based on the following attributes:

  • Operational State
  • IP Address
  • Protocol
  • UCM Cluster
  • Device Pool
  • Call Server
  • Custom Info

Note You can create filters for each of the listed attributes to view only the required H.323 gateways.

To filter the H.323 Gateways view:

  1. Right-click any of the listed attribute columns of one of the H.323 gateways listed in the H.323 Gateways view and select Filter.
  2. Select one of the following filters:
    • Equals this value: filters and lists all the H.323 gateways that have a value that is equal to the value of the column that you selected.
    • Create Filter: opens the Filter dialog box. This dialog box helps you specify a string and select options to perform filtering based on the string specified.
    • Is not empty: filters and lists all the H.323 gateways for which the selected column is not empty.
    • Is empty: filters and lists all the H.323 gateways for which the selected column is empty.
    • Not equal to this value: filters and lists all the H.323 gateways that do not have the value in the column that you selected.

      The filtered list of H.323 gateways appears in the view.

    You can also filter the H.323 gateways by right clicking the attribute column headings and selecting Filter and one of the following options:

    • Is not empty
    • Is empty
    • Create Filter

All the attributes that you can use to filter are case sensitive. Make sure that you use the correct character case to specify the attribute values that you want to use to filter.

Note After viewing the filtered list, always remove the filter. To remove the filter, right-click the filter attribute, and then click Remove Filter.

Analysis Pane

The Analysis pane provides a summary of the details of a selected H.323 gateway as follows:

Voice Gateway Summary tab

  • Cluster: The names of the UCM clusters to which the selected H.323 gateway is associated.
  • Device Pool: The names of the device pools to which the selected H.323 gateway is associated.
  • Call Server: The fully-qualified domain names of the UCM devices with which the selected H.323 gateway device is configured.
  • Management Server: The management server for the H.323 gateway. This attribute displays one of the following values:
    • Local: If the H.323 gateway is being managed by the NNMi management server console on which you are viewing the H.323 gateway details.
    • Name of the regional manager that manages the H.323 gateway.

General Information tab

  • Management Mode: The management status of the selected H.323 gateway device.
  • IP Address: The IP address of the selected H.323 gateway device.
  • Operational State: The status of the selected H.323 gateway device.
  • Model: The model of the selected H.323 gateway.
  • Protocol: The protocol configured for the selected H.323 gateway.
  • Description: The description configured for the selected H.323 gateway.

Gateway Call Activity tab

This tab provides the information about the active calls and the current active calls handled by the gateway. For an H.323 gateway associated with more than one cluster, the values of the configured measurement types for each of the cluster, to which the user has access, is displayed. Each measurement type displays the names of the clusters, in parentheses, associated to the H.323 gateway. To see these details, you must enable the monitoring of gateway call activity. For more information, see Enabling the Monitoring of Gateway Call Activity.

Voice Gateway Interface Details tab

  • Number of Digital T1 CAS Interfaces: The number of digital T1 CAS interfaces in the selected H.323 gateway.
  • Number of ISDN T1 PRI Interfaces: The number of ISDN T1 PRI interfaces in the selected H.323 gateway.
  • Number of Digital E1 CAS Interfaces: The number of digital E1 CAS interfaces in the selected H.323 gateway.
  • Number of ISDN E1 PRI Interfaces: The number of ISDN E1 PRI interfaces in the selected H.323 gateway.
  • Number of Other Interfaces: The number of other interfaces in the selected H.323 gateway.