Monitoring H323 Trunks

The H323 Trunks view displays the H323 intercluster trunks (IC trunks) associated with a UCM cluster. The view arranges the key attributes of all the associated H323 IC trunks in a table.

To launch the Cisco H323 Trunks view, follow these steps:

  1. From the Workspaces navigation pane, click Cisco IP Telephony > UCM Clusters. The UCM Clusters view opens in the right pane.
  2. Select a UCM Cluster of your interest and click (the Open icon). The UCM Cluster Details form opens.
  3. Click the H323 Trunks tab. The H323 Trunks view opens on the right pane.
Basic Attributes of the IC Trunks Table
Attribute Description
Registration State

The registration state of the intercluster trunk. Possible values are:

  • Registered
  • Unregistered
  • Rejected
  • Unknown
  • Not Applicable (for non-gatekeeper-controlled intercluster trunks)
Name The name of the Cisco H323 trunk.
UCM Cluster The name of the UCM cluster to which the H323 trunk belongs.
UCM The name of the Cisco Unified Communications Manager with which the H323 trunk is associated.
Type The type of the H323 trunk. This field indicates if the H323 trunk is controlled by the gatekeeper or not.
Active Gatekeeper The IP address of the gatekeeper device that controls the H323 trunk. If the H323 trunk is not controlled by a gatekeeper, the field remains blank.
Remote CM List The list of Cisco CallManager servers that are connected to the H323 trunk (for non-gatekeeper-controlled intercluster trunk).
Device Pool

The name of the device pool to which the intercluster trunk is associated.

Note To see the association with the device pool, you must configure AXL credentials for the cluster to which the device pool is associated. For more information, see Configuring the NNM iSPI for IP Telephony to Access the AXL Data.

The NNM iSPI for IP Telephony retrieves the registration state of only gatekeeper-controlled H323 trunks. When the state of an intercluster trunk becomes Rejected or Unregistered, the NNM iSPI for IP Telephony sends an incident to the NNMi incident browser.

Filtering Cisco IC Trunks

You can filter the listed H323 trunks in the H323 Trunks view based on the following attributes of the H323 trunk:

  • Registration State
  • Name
  • Type
  • Active Gatekeeper
  • Remote CM List
  • Cluster
  • Device Pool

Note: You can create filters for each of the listed attributes to view only the required IC trunks.

To filter the H323 Trunks view, follow these steps:

  1. Right-click any of the listed attribute columns of one of the H323 trunks listed in the H323 Trunks view.
  2. Select one of the following filters:
    • Equals this value: filters and lists all the H323 trunks that have a value that is equal to the value of the column that you selected.
    • Create Filter: opens the Filter dialog box. This dialog box helps you specify a string and select options to perform filtering based on the string specified.
    • Is not empty: filters and lists all the H323 trunks for which the selected column is not empty.
    • Is empty: filters and lists all the H323 trunks for which the selected column is empty.
    • Not equal to this value: filters and lists all the H323 trunks that do not have the value in the column that you selected.

      The filtered list of H323 trunks appears in the view.

You can also filter the H323 trunks by right clicking the attribute column headings and selecting Filter and one of the following options:

  • Is not empty
  • Is empty
  • Create Filter

Note Apart from the Registration State attribute, all the other attributes that you can use to filter are case sensitive. Make sure that you use the correct character case to specify the attribute values that you want to use to filter.

Note After viewing the filtered list, always remove the filter. To remove the filter, right-click the filter attribute, and then click Remove Filter.

You can view the details of a single Cisco H323 trunk within a form.

To view the H323 Trunk form, follow :

In the H323 Trunks view, select the node of your interest, and then click (the Open icon). The H323 Trunk Details Form opens.

To view the Node Form for the intercluster trunk, click , and then click Open. The Node Form opens displaying the details of the H323 trunk.

Analysis Pane

The Analysis pane provides a summary of the details of a selected H323 trunk as follows:

H323 Trunk Details Summary tab

  • Name: The name of the selected the H323 trunk.
  • Cluster: The name of the UCM cluster to which the selected the H323 trunk is associated.
  • Device Pool: The name of the device pool to which the selected the H323 trunk is associated.
  • Management Server: The management server for the H323 trunk. This attribute displays one of the following values:
    • Local: If the H323 trunk is being managed by the NNMi management server console on which you are viewing the H323 trunk details.
    • Name of the regional manager that manages the H323 trunk.

General Information tab

  • Type: The type of the H323 trunk. This field indicates if the H323 trunk is controlled by the gatekeeper or not.
  • Active GateKeeper: The IP address of the gatekeeper device that is active.
  • Configured GateKeeper: The IP address of the gatekeeper device that controls the H323 trunk.
  • Remote CM List: The list of UCMs that are connected to the H323 trunk (for non-gatekeeper-controlled H323 trunk).