Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Network Node Manager i Software10.30

Monitoring Cisco Unified Communications Managers

The UCMs view displays all Cisco Unified Communications Managers associated with a UCM cluster. The view arranges the key attributes of all the discovered UCMs in a table.

To launch the UCMs view, follow these steps:

From the Workspaces navigation pane, click Cisco IP Telephony > UCM Clusters. The UCM Clusters view opens in the right pane.
Select a UCM Cluster of your interest and click . The UCM Cluster Details form opens.
Click the UCMs tab. The UCMs view opens on the right pane.

Basic Attributes of the Cisco Call Controllers Table
Attribute	Description
CallManager Service State	The state of the CallManager Service running in the UCM. The possible values are: Up Down Unknown Not Monitored
Name	The name configured for the UCM.
IP Address/Hostname	The IP address or the hostname of the UCM.
Version	The version of the UCM.
UCM Cluster	The name of the cluster to which the UCM is associated.
Roles	The roles of the UCM. The possible values are as follows: Publisher: The UCM with this role holds all the configuration data for the cluster. Subscriber: The UCM with this role handles the call processing. Publisher, Subscriber: The UCM that performs both the publisher and subscriber roles. Note To discover all the devices associated with a device pool in a cluster, you must configure the AXL configuration details for the UCM with the publisher role. You can perform this configuration using the AXL Access tab in the Data Access Configuration form.

Filtering UCMs

You can filter the listed UCMs in the UCMs view based on the management server.

To filter the UCMs view, follow these steps:

Right-click the Management Server attribute column of one of the UCMs listed in the UCMs view.
Select one of the following filters:
- Equals this value: filters and lists all the UCMs that have a value that is equal to the value of the column that you selected.
- Create Filter: opens the Filter dialog box. This dialog box helps you specify a string and select options to perform filtering based on the string specified.
- Is not empty: filters and lists all the UCMs for which the selected column is not empty.
- Is empty: filters and lists all the UCMs for which the selected column is empty.
- Not equal to this value: filters and lists all the UCMs that do not have the value in the column that you selected.
  
  The filtered list of UCMs appears in the view.

Note: After viewing the filtered list, always remove the filter. To remove the filter, right-click the filter attribute, and then click Remove Filter.

You can view the details of a single UCM in a form.

To view the Call Controller form, follow this step:

From the UCMs view, select the UCM of your interest, and then click . The Call Controller Details form opens.

To view the Node Form for the Call Controller server, click , and then click Open. The Node Form opens displaying the details of the Call Controller server.

Analysis Pane

The Analysis pane provides a summary of the details of a selected UCM as follows:

Cisco Call Controller Details Summary tab

Name: The name of the selected UCM.
Cluster: The name of the UCM cluster to which the selected UCM is associated.
Management Server: The management server for the UCM. This attribute displays one of the following values:
- Local: If the UCM is being managed by the NNMi management server console on which you are viewing the UCM details.
- Name of the regional manager that manages the UCM.

General Information tab

Management Mode: The management status of the selected UCM.
IP Address: The IP address of the selected UCM.
Controller Type: The type of the selected UCM. For UCMs, the only possible value in this field is Cisco Call Manager.
Version: The version of the selected UCM.
Description: A short description of the selected UCM.
Role: The role of the selected UCM.
UCM Subscriber Groups (CM Priority): The names of the UCM subscriber groups to which the selected UCM is associated.

Availability tab

This tab provides the information about the availability of UCM administrative console.You may not be able to get this information if you have not enabled monitoring of the administration web page. For more information, see Enabling the Monitoring of the Call Manager Administration Web Page State.

Cisco Tftp Server tab

This tab provides the information about the activities related to the configuration file builds performed by the Cisco TFTP server. To see these details, you must enable monitoring of the Cisco TFTP Server activities. For more information, see Enabling the Monitoring of the Cisco TFTP Server.

Registered Devices Count tab

This tab provides the counts of the registered devices that are monitored in the UCM. You may not be able to see the counts of the registered devices if you have not enabled monitoring of the devices. For more information, see Enabling the Monitoring of Registered Devices Count.

Services tab

This tab provides the information about the availability of Unified Communications Operating System (UCOS) services.You may not be able to see these details if you have not enabled monitoring of these services. For more information, see Enabling the Monitoring of the Availability of Services on the UCM.

System Health tab

This tab provides the information about the system health parameters.You may not be able to see the parameters if you have not enabled monitoring of the system health parameters. For more information, see Enabling the Monitoring of System Health Parameters.

UCM Call Activity tab

This tab provides the counts of the call activities on the UCM. To see these details, you must enable monitoring of the call activities for the UCM. For more information, see Enabling the Monitoring of UCM Call Activity.

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