Monitoring Cisco Unified Communications Manager Clusters and Cisco Unified Communications Managers

You can use the UCM Clusters inventory as a launching point for many additional forms that display the health and performance of Cisco Unified Communications Managers and their components.

These additional forms include:

  • UCM Cluster Details
  • UCM Subscriber Group Details
  • Device Pool Details
  • MGCP/SCCP Gateways
  • SRST Routers
  • IC Trunks
  • Media Devices
  • Voice Mail Devices
  • Cisco Call Controller Details
  • H323 Trunk Details
  • Voice Gateway
  • Voice Gateway Interfaces

The UCM Clusters inventory provides a window to view many operational and performance characteristics of discovered Cisco Unified Communications Manager clusters, Cisco Unified Communications Managers, and associated components. You can also configure thresholds for additional monitoring attributes by using the Monitoring Configuration window.

From each form, you can open the Monitoring Configuration window by clicking Actions > IP Telephony. In the Monitoring Configuration window, you can define thresholds for additional monitoring attributes.

After defining thresholds for additional attributes in the Monitoring Configuration window, you can:

  • Monitor incidents generated by the NNM iSPI for IP Telephony based on threshold definitions
  • View the attribute values in the analysis pane
  • Generate reports for attributes for which you have defined thresholds

Note In a Global Network Management (GNM) scenario, from the global manager console, you cannot add, edit, delete, or disable the monitoring settings for the entities managed by the regional managers.

If you log on as operator 1 or operator 2, and if Single Sign-On is configured, you can configure monitoring settings for items that you can view in different Cisco IP telephony inventory views that you can access from the UCM Clusters view.

Note This feature is not available for Cisco Unified Communications ManagerExpress systems (systems listed in the UCMEs inventory).