Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Supported Threshold Configuration Metrics
You can configure threshold on the following metrics based on the selected service type:
Polling for two way packet loss metric is supported for all the probe types. However, threshold configuration for two way packet loss metric is supported only for ICMP Jitter and UDP probe types.
Probe Service Type |
Vendor | |||
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Cisco | Juniper | H3C | iRA Node | |
ICMP Echo |
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RTT (microS) |
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ICMP Jitter | Not supported |
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Not supported | Not supported |
UDP Echo |
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RTT (microS) |
RTT |
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UDP |
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Not supported |
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TCP Connect |
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VoIP |
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Not supported | Not supported | Not supported |
Oracle | Not supported | Not supported | Not supported |
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HTTP |
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Not supported |
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HTTPS | Not supported | Not supported | Not supported |
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DNS |
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Not supported | Not supported | Not supported |
DHCP |
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Not supported | Not supported | Not supported |
For ICMP Jitter and UDP probe types (Juniper devices), the following metrics are collected only if one way hardware time stamp is enabled for a probe:
- Positive Jitter SD
- Positive Jitter DS
- Negative Jitter SD
- Negative Jitter DS
If one way hardware time stamp is changed for a probe between two discovery cycles, the metrics collected also changes accordingly. However, the change in the metrics collected takes effect only from the next discovery cycle. For example, a probe with one way hardware time stamp disabled does not collect the metrics listed above. However, if one way hardware time stamp is enabled later, the probe will collect all the metrics listed above, but this change takes effect only after the next discovery cycle.
We welcome your comments!
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