Administer > Configure NNMi in a High Availability Cluster > Troubleshooting the HA Configuration > Cannot Start the NNMi HA Resource Group on a Particular Cluster Node

Cannot Start the NNMi HA Resource Group on a Particular Cluster Node

If the nnmhastartrg.ovpl or nnmhastartrg.ovpl command does not correctly start, stop, or switch the NNMi HA resource group, review the following information:

  • MSFC:

    • In Failover Cluster Management, review the state of the NNMi HA resource group and underlying resources.
    • Review the Event Viewer log for any errors.
  • VCS:

    • Run /opt/VRTSvcs/bin/hares -state to review the resource state.
    • For failed resources, review the /var/VRTSvcs/log/<resource>.log file for the resource that is failing. Resources are referenced by the agent type, for example: IP*.log, Mount*.log, and Volume*.log.

If you cannot locate the source of the problem, you can manually start the NNMi HA resource group by using the HA product commands:

  1. Mount the shared disk.
  2. Assign the virtual host to the network interface:

    • MSF:

      • Start Failover Cluster Management.
      • Expand the resource group.
      • Right-click <resource_group>-ip, and then click Bring Online.
    • VCS: /opt/VRTSvcs/bin/hares -online <resource_group>-ip
      -sys <local_hostname>
    • RHCS: Run /usr/sbin/cmmodnet to add the IP address.
  3. Start the NNMi HA resource group. For example:

    • Windows:

      %NnmInstallDir%\misc\nnm\ha\nnmhastartrg.ovpl NNM 
      -start
      <resource_group>
    • Linux:

      $NnmInstallDir/misc/nnm/ha/nnmhastartrg.ovpl NNM 
      -start
      <resource_group>

The return code 0 indicates that NNMi started successfully.

The return code 1 indicates that NNMi did not start correctly.