Administer > Configure NNMi in a High Availability Cluster > Troubleshooting the HA Configuration > NNMi Does Not Start Correctly Under High Availability

NNMi Does Not Start Correctly Under High Availability

When NNMi does not start correctly, it is necessary to debug whether the issue is a hardware issue with the virtual IP address or the disk, or whether the issue is some form of application failure. During this debug process, put the system in maintenance mode without the NORESTART keyword.

  1. On the active node in the HA cluster, disable HA resource group monitoring by creating the following maintenance file:

    • Windows: %NnmDataDir%\hacluster\<resource_group>\maintenance
    • Linux: $NnmDataDir/hacluster/<resource_group>/maintenance
  2. Start NNMi:

    ovstart

  3. Verify that NNMi started correctly:

    ovstatus -c

    All NNMi services should show the state RUNNING. If this is not the case, troubleshoot the process that does not start correctly.

  4. After completing your troubleshooting, delete the maintenance file:

    • Windows: %NnmDataDir%\hacluster\<resource_group>\maintenance
    • Linux: $NnmDataDir/hacluster/<resource_group>/maintenance