Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Handle Unresolved Incoming Traps
Your network environment might be configured to forward SNMP traps to the NNMi management server.
If the trap's source node or source object cannot be matched with any object in the NNMi database, that trap is considered to be unresolved. Follow the steps in this procedure to specify whether NNMi retains or discards these traps. For example, if you configure NNMi to discover only devices you specifically list as seeds, you can decide if you want NNMi to process or ignore traps from any other devices.
See Manage Incoming SNMP Traps for more information about the additional criteria NNMi uses to determine when to receive or discard traps.
To control how NNMi handles unresolved incoming SNMP Traps:
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Navigate to the Incident Configuration form:
- From the workspace navigation pane, select the Configuration workspace.
- Expand the Incidents folder.
- Select Incident Configuration....
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Navigate to the NNMi Trap Handling Settings:
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If you want NNMi to place unresolved SNMP traps into the NNMi database, clear the Discard Unresolved SNMP Traps check box.
Unresolved traps then appear in incident views, but have missing information. For example, the incident might appear as follows:
- NNMi displays the Source Node as an IP address.
- NNMi displays the Source Object as None.
- If you want NNMi to ignore any unresolved traps, select the Discard Unresolved SNMP Traps check box.
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- Select Save and Close to save your changes.
To manage the number of SNMP Traps displayed as incidents, see Control which Incoming Traps Are Visible in Incident Views
We welcome your comments!
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