Administer > Configure Incidents > Manage Incoming SNMP Traps > Handle Unresolved Incoming SNMP Traps

Handle Unresolved Incoming Traps

Your network environment might be configured to forward SNMP traps to the NNMi management server.

If the trap's source node or source object cannot be matched with any object in the NNMi database, that trap is considered to be unresolved. Follow the steps in this procedure to specify whether NNMi retains or discards these traps. For example, if you configure NNMi to discover only devices you specifically list as seeds, you can decide if you want NNMi to process or ignore traps from any other devices.

See Manage Incoming SNMP Traps for more information about the additional criteria NNMi uses to determine when to receive or discard traps.

To control how NNMi handles unresolved incoming SNMP Traps:

  1. Navigate to the NNMi Trap Handling Settings:

    • If you want NNMi to place unresolved SNMP traps into the NNMi database, clear the Discard Unresolved SNMP Traps  check box.

      Unresolved traps then appear in incident views,  but have missing information. For example, the incident might appear as follows:

      • NNMi displays the Source Node as an IP address.
      • NNMi displays the Source Object as None.
    • If you want NNMi to ignore any unresolved traps, select the Discard Unresolved SNMP Traps  check box.
  2. Select Save and Close to save your changes.

To manage the number of SNMP Traps displayed as incidents, see Control which Incoming Traps Are Visible in Incident Views