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- Configure Incidents
- Manage Incidents Using Incident Configurations
- Pairwise Batch Incident Configuration
- Manage Incoming SNMP Traps
- Configure Incident Logging
- Configure SNMP Trap Incidents
- Configure Syslog Message Incidents (ArcSight)
- Configure Management Events
- Verify incident configurations
- Configure Trap Forwarding
- Configure Trap Logging
Manage Incoming SNMP Traps
NNMi provides several tools that enable you to manage the SNMP traps that are sent through the Event Pipeline and are configured to appear as incidents in the NNMi console. For more information about NNMI's Event Pipeline, see About the Event Pipeline.
NNMi uses the following criteria to determine whether it receives or discards incoming traps:
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If the incoming trap's Source Node object or Source Object (such as card or interface) has not yet been discovered, NNMi discards the trap by default.
Note The NNMi administrator can change this behavior using the Trap Handling Settings when configuring incidents. See Handle Unresolved Incoming Traps for additional information. See also Configure Network Devices to Send SNMP Notifications to NNMi.
- If the Source Node or Source Object of the incoming trap has been discovered by NNMi using SNMPv3, NNMi accepts incoming traps from SNMPv3, SNMPv2c, or SNMPv1. See SNMPv3 Settings Form for information about configuring SNMPv3 settings.
- If the Source Node or Source Object of the incoming trap has been discovered by NNMi using SNMPv2c or SNMPv1, NNMi discards incoming traps from SNMPv3. See Also
- NNMi discards traps that have no incident configuration or with an incident configuration set to Disabled. To ensure that NNMi retains all received Trap instances when your network environment includes SNMP agents using a variety of SNMPv1, SNMPv2c, and SNMPv3 protocol, you must configure two Incidents: one for the SNMPv1 version and one for the SNMPv2c/3 version of that trap. See Configure SNMP Trap Incidents.
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If either the Source Node or Source Object has Management Mode set to Not Managed or Out of Service in the NNMi database, NNMi always discards the incoming trap. See Understand the Effects of Setting the Management Mode to Not Managed or Out of Service.
NNMi provides the Management Mode workspace so that you can quickly view lists of all nodes, interfaces,IP addresses, chassis, cards, node sensors, and physical sensors that NNMi is not currently discovering or monitoring. For information about these views: See Also
- NNMi discards most incoming traps from network objects that are not monitored. For example, you can configure NNMi to exclude specified interfaces from being monitored. See Monitor Network Health for more information.
Note the following:
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If you want the NNMi management server to forward traps to other machines in your network environment, see the following topics for additional information and configuration steps:
- SNMPv2c traps — Configure Trap Forwarding
- SNMPv3 traps — Configure NNMi SNMPv3 Security Settings for Trap Forwarding and Inform-Requests
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NNMi administrators can configure thresholds for trap volume within your network. Choices include count-based or time-based thresholds for total volume or for each trap OID. Traps can also be blocked. See the following Reference Pages:
When managing your SNMP Traps consider performing the following tasks:
- Configure Network Devices to Send SNMP Notifications to NNMi
- Load SNMP Trap Incident Configurations
- Control which Incoming Traps Are Visible in Incident Views
- Handle Unresolved Incoming Traps
- Analyze Trap Information
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