Best Practices Tour for the Topology Maps Workspace

This Best Practices Tour describes how to use the Topology Maps workspace to determine which devices your NNMi administrator has assigned to you and your team. Each NNMi user might see a different set of views and of network devices within those views, depending on how your NNMi administrator configures NNMi.

You will see some or all of the workspaces and views described, depending on the following factors:

The Default View

When you first open the NNMi console, you might see the Initial Discovery Progress map. NNMi displays this map by default when it has discovered less than or equal to a total of 100 routers, switches, and switch-routers. This map displays the 100 devices in your network environment that generate Layer 3 traffic to the highest number of other devices in your network environment (routers, switches, and switch-routers). The map dynamically changes each time NNMi discovers additional nodes.

Your NNMi administrator can configure the default view. For example, you might see the Network Overview map each time you open the NNMi console. Your NNMi administrator also might have added maps to the Topology Maps workspace, in addition to those described here.

The Topology Maps Workspace

In the Topology Maps workspace, you will find the following maps if your NNMi administrator allows you to see them:

  • Node Group Overview map

    This map provides a link to all the Node Groups your NNMi administrator configured for you and your team. Your NNMi administrator defines a set of criteria that determines the members of each Node Group. If you think of criteria for another useful group, be sure to tell your NNMi administrator about your ideas; for example, location, importance, or device type.

    To determine the members of a Node Group, double-click the six-sided Node Group icon of interest. Then, to access more details about one of the Node Group’s members, double-click the icon of interest to access a node’s form.

  • Network Overview map

    This map displays the 250 devices in your network environment that can potentially generate Layer 3 traffic to the highest number of other devices in your network environment (routers, switches, and switch-routers). These 250 devices are connected to (communicating with) the highest number of other devices.

    • Node Group maps.

      • Networking Infrastructure Devices maps

        This map displays all of the following in your network environment, and the connections between those network devices:

        Note that each connection (line) can indicate any number of communication channels between those devices. A thick line represents multiple connections.

        Firewalls , Switches , Routers and Switch-Routers

        Nested beneath the Node Group Maps folder are all Node Group Maps that were saved by an NNMi user some time in the past ( = saved.  = not saved). The default list is:

        • Routers map

          This map displays all current members of the Routers Node Group, and all connections between those devices. Out-of-the-box, the Routers Node Group criteria includes Gateways, Routers, and Switch-Routers. (Your NNMi administrator might have changed this.)

        • Switches map

          This map displays all current members of the Switches Node Group, and all connections between those devices. Out-of-the-box, the Switches Node Group criteria is Switches and Switch-Routers. (Your NNMi administrator might have changed this.)

  • Quick Access Maps folder contains all maps your NNMi Administrator configured to have an ordering number (which controls where in the list that map appears).

  • All Node Groups folder is visible only to NNMi Administrators and shows a list of all Node Groups that have been defined.

Using the Topology Maps Workspace

Map symbols represent nodes or groups of nodes that were defined by the NNMi administrator. Each map symbol has a background shape and most have a superimposed foreground image. The background shape conveys the device type, and the foreground image can be used to represent specific vendors or models for that device. See About Map Symbols for more information. Communication channels between devices are depicted as lines on the map.

The color of the background shape of each map symbol conveys the most recent health status. The color of each line representing a connection (communication channel) conveys the most recent health status of that connection. For example, the color red (critical) indicates NNMi detected problems related to the associated object that requires immediate attention. The color yellow (minor) indicates NNMi detected problems related to the associated object that requires further investigation. The color orange (major) indicates NNMi detected problems related to the associated object that must be resolved before those issues become critical. See About Status Colors for a description of possible status colors.

If you single-click any map object, NNMi performs the appropriate analysis on the object and determines the most important related information to display. This information is displayed in the Analysis Pane (in the bottom half of the window). Any summary details for the selected object appear in the leftmost panel of the Analysis Pane.

If you double-click any map object, NNMi displays the selected object's form. The form includes a number of tabs containing all information NNMi knows about that object. For example, each node form contains information about the node's IP addresses, interfaces, cards, ports, associated incidents, and much more.

At the top of each map, your navigation choices become breadcrumbs that enable you to return to a previous location. For example, from a Node form, to return to the Node Group Overview map, click the Node Group Overview breadcrumb.

See the Best Practices Tour for the Troubleshooting Workspace for more information about using maps to proactively troubleshoot network problems.