Monitoring UCM Subscriber Groups

The UCM Subscriber Group view displays the details of the UCM subscriber groups (call manager groups) associated with a UCM cluster. The view arranges the key attributes of all UCM subscriber groups in a table.

To launch the UCM Subscriber Groups view, follow these steps:

1. From the Workspaces navigation pane, click Cisco IP Telephony > UCM Clusters. The UCM Clusters view opens in the right pane.
2. Select a UCM Cluster of your interest and click . The UCM Cluster Details form opens.
3. Click the UCM Subscriber Groups tab. The UCM Subscriber Groups view opens on the right pane.

Basic Attributes of the UCM Subscriber Group Table

Attribute	Description
Name	Indicates the name of UCM subscriber group.
Custom Info	The custom information configured for the UCM subscriber group. This attribute displays Not Set if you have not specified the custom information for the UCM subscriber group.

Select a UCM Subscriber Group from the list of UCM Subscriber Groups displayed and click to open the UCM Subscriber Group Details form. This form displays the attributes for the selected UCM Subscriber Group.

Filtering UCM Subscriber Groups

You can filter the listed UCM Subscriber Groups in the UCM Subscriber Groups view with the available filters. You can perform the filtering action on the Name, or Custom Info columns.

To filter the UCM Subscriber Groups view:

1. Right-click the Name, or Custom Info attribute of one of the UCM subscriber groups listed in the UCM Subscriber Groups view.
2. Select one of the following filters:
• Equals this value: filters and lists all the UCM subscriber groups that have a value that is equal to the value of the column that you selected.
• Create Filter: opens the Filter dialog box. This dialog box helps you specify a string and select options to perform filtering based on the string specified.
• Is not empty: filters and lists all the UCM subscriber groups for which the selected column is not empty.
• Is empty: filters and lists all the UCM subscriber groups for which the selected column is empty.
• Not equal to this value: filters and lists all the UCM subscriber groups that do not have the value in the column that you selected.

The filtered list of UCM subscriber groups appears in the view.

Analysis Pane

The Analysis pane provides a summary of the details of a selected UCM subscriber group as follows:

UCM Subscriber Group Details Summary tab

• Name: The name of the selected UCM subscriber group.
• Cluster: The name of the UCM cluster to which the selected UCM subscriber group is associated.
• Management Server: The management server for the UCM subscriber group. This attribute displays one of the following values:
  • Local: If the UCM subscriber group is being managed by the NNMi management server console on which you are viewing the UCM subscriber group details.
  • Name of the regional manager that manages the UCM subscriber group.

General Information tab

• Primary Call Manager: The name of the primary call manager of the selected UCM subscriber group.
• Number of Device Pools: The number of device pools associated with the selected UCM subscriber group.
• Custom Info: The custom information configured for the selected UCM subscriber group.

Registered Devices Count tab

This tab provides the count of the following registered devices in the UCM subscriber group:

• Hardware Phones
• Other IP Phones
• MGCP/SCCP Gateway Endpoints
• MGCP/SCCP FXO Ports
• MGCP/SCCP FXS Ports
• MGCP/SCCP E&M Ports
• MGCP/SCCP T1/E1 PRI Ports
• MGCP/SCCP T1/E1 CAS Ports
• Analog Access Gateway Boxes
• H.323 Gateway Boxes
• Media Resources
• CTI Ports
• CTI Route Points
• VM Ports
• Other Station Devices The counts of the Soft IP Phones, VM Ports, CTI Route Points, and CTI Ports are summed up to calculate the count of Other Station Devices.