Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Network Node Manager i Software10.30

Gateway Interface Incidents

The following table lists the gateway interface incidents generated by the NNM iSPI for IP Telephony for events related to the operational state of the gateway interfaces discovered in the Microsoft unified collaboration and communication management environment. You can view these incidents using the Incident Browsing workspace or the Incidents tab page on the Gateway Interfaces form.

Incident	Message	Severity	Description
GatewayInterfaceOperStatusDown	The operational state of Gateway interface : $ifaceName has changed to critical. Gateway ipaddress : $gwIPAddress	Critical	This incident indicates that the operational state of a gateway interface i.e. endpoint hosted on a voice gateway has changed from up to down.
GatewayInterfaceLineStatusAlarmed	Line Alarms(s) active on Gateway Interface: <gateway interface name> in Gateway: <IP Address of the Gateway>	Critical	This incident indicates that there are active alarm(s) on a gateway interface i.e. endpoint hosted on a voice gateway.
GatewayInterfaceStatusIdle	Usage state of Gateway interface: <Gateway interface name> has changed to critical. Gateway ip address : <IP Address of the Gateway>	Critical	This incident indicates that the usage state of a gateway interface i.e. endpoint hosted on a voice gateway has changed to idle. The NNM iSPI for IP Telephony closes the incident as soon as the interface state changes from `Idle` to `Connected` or `Partially Used`. For more information, see Gateway Channel Incident.

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