Incident Reduction

NNMi provides the following customizable correlations for reducing the number of incidents that network operators see in the NNMi console:

  • Pairwise correlation—One incident cancels another incident.
  • Deduplication correlation—When multiple copies of an incident are received within the specified time window, correlate the duplicates under a deduplication incident. The time window restarts for each newly received duplicate incident. In this way, NNMi correlates the duplicate incidents until it has not received any duplicates for the entire duration of the correlation time window.
  • Rate correlation—When the specified number of copies on an incident are received within the specified time window, correlate the duplications under a rate incident. NNMi generates the rate incident when the specified number of incidents has been received, regardless of how much time remains in the time window.