Enrich Incident Configurations

NNMi enables you to fine tune and enhance incidents based on Interface Group, Node Group, or default Enrichment settings. NNMi applies your Enrichment settings in the following order. Only the first match applies:

  1. Interface Group (Interface Settings tab)
  2. Node Group (Node Settings tab)
  3. Enrich configuration settings without specifying an Interface Group or Node Group (Enrichment tab)

The types of items you can fine tune and enhance for a selected incident configuration, include:

  • Category
  • Family
  • Severity
  • Priority
  • Correlation Nature
  • Message
  • Assigned To

Note Any configuration you specify for Severity, Priority, or Message overrides those values provided in the Basics information.

You can provide the required information within the following contexts:

Configure Enrichment Settings for an SNMP Trap Incident

Configure enrichment settings for a management event incident