Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Network Node Manager i Software10.30

Administer > Configure Incidents > Configure SNMP Trap Incidents > SNMP Trap Configuration Form > Configure Enrichment Settings for an SNMP Trap Incident

Configure Enrichment Settings for an SNMP Trap Incident

[This is the Context-Sensitive Help topic for the Incident Config: Suppress Tab for all Incident Configurations.]

For information about each SNMP Traps tab: See Also

For information about each Enrichment tab: See Also

NNMi enables you to fine tune and enhance incidents based on Interface Group, Node Group, or default Enrichment settings. NNMi applies your Enrichment settings in the following order. Only the first match applies:

Interface Group (SNMP Trap Configuration Form: Interface Settings tab)
Node Group (SNMP Trap Configuration Form: Node Settings tab)
Enrich configuration settings without specifying an Interface Group or Node Group (SNMP Trap Configuration Form: Enrichment tab)

The types of items you can fine tune and enhance for a selected incident configuration, include:

Category
Family
Severity
Priority
Correlation Nature
Message
Assigned To

Note Any configuration you specify for Severity, Priority, or Message overrides those values provided in the SNMP Trap Configuration Form: Basics information.

You can also add a Custom Incident Attribute that is provided by NNMi to the incoming incident.

Note You cannot create Custom Incident Attributes.

When configuring Interface Settings, Node Settings, or other Suppress Configuration, Enrich Configuration, or Dampening configuration settings for an incident, you can specify a Payload Filter. Payload Filters enables you to use the data that is included with any of the following items before they are stored as incidents in NNMi:

Traps generated from an SNMP agent
Syslog Messages
Management incidents that are generated by NNMi

Examples of the type of data that can be used as a Payload Filter include SNMP trap varbind names and values as well as Management Event CIA (Custom Incident Attribute) names and values. For example, you might want NNMi to enrich an incident based on a particular status change notification trap and participation within a specified Node Group or Interface Group. To do so, you would first specify participation in the Node Group or Interface Group for the trap you want to enrich. You would also specify a Payload Filter that includes the name of the trap varbind that stores the status information as well as the status change value string of interest.

See Configure Incident Enrichment Settings for an Interface Group (SNMP Trap Incident) for information about how to enrich an incident for an Interface Group with or without a Payload Filter.

See Configure Incident Enrichment Settings for a Node Group (SNMP Trap Incident) for more information about how to enrich an incident for a Node Group with or without a Payload Filter.

To configure Enrichment settings for an incident using a Payload Filter without an Interface Group or Node Group Filter:

Navigate to the SNMP Trap Configuration form:
1. From the workspace navigation panel, select the Configuration workspace.
2. Expand the Incidents folder.
3. Select SNMP Trap Configurations .
4. Do one of the following:
Select the Enrichment tab.
Do one of the following:
1. To create a new configuration, click the New icon.
2. To edit an existing configuration, select a row, click the Open icon, and continue.
Provide the required information (see table)
Click Save and Close to save your changes and return to the previous form.

Enrichment Attributes
Name	Description
Category	Use the Category attribute to customize the category for this incident configuration. Possible values include: Accounting Application Status Configuration Fault Performance Security Status
Family	Use the Family attribute to customize the Family for this incident configuration. Select from the drop-down list or create a new value. For example, some of the values provided by NNMi include: Address Aggregated Port (Interfaces using Link Aggregation or Split Link Aggregation protocol.) Card Connection Correlation Interface Node
Severity	The incident Severity represents the seriousness calculated for the incident. Use the Severity attribute to specify the severity that should be assigned to the incident you are configuring. Possible values are described below: Normal - Indicates there are no known problems related to the associated object. This Severity is meant to be informational. Generally, no action is needed for these incidents. Warning - Indicates there might be a problem related to the associated object. Minor - Indicates NNMi has detected problems related to the associated object that require further investigation. Major - Indicates NNMi has detected problems related to the associated object to be resolved before they become critical. Critical - Indicates NNMi has detected problems related to the associated object that require immediate attention.
Priority	Used to communicate the urgency of resolving the selected incident. You control this value. NNMi sets this value to null by default. The lower the number the higher the priority. Possible values are: None Low Medium High Top Note: The icons are displayed only in table views.
Correlation Nature	Use the Correlation Nature to customize the Correlation Nature for this incident configuration. Possible values include: Info None Root Cause (or User Root Cause) Tip When using Incident views: Root Cause value = determined by NNMi's Causal Engine User Root Cause = your NNMi administrator configured NNMi to always treat this Incident as Correlation Nature: Root Cause Secondary Root Cause Symptom Stream Correlation Service Impact Dedup Stream Correlation Rate Stream Correlation
Message Format	When configuring an incident, specify how the incident message appears in the incident view. The string you specify in the Message Format attribute is visible in an incident view. The incident message limit is 1024 characters. If you exceed this limit, NNMi truncates the value starting from the right. You can use any combination of default and custom attributes. Valid Parameters for Configuring Incident Messages (SNMP Trap Incident) Include Custom Incident Attributes in Your Message Format (SNMP Trap Incident)
Assigned To	Use to specify the owner of any incident generated for this incident configuration. Click the Lookup icon and select Quick Find to select a valid user name. Note You can also begin to type a valid user name and use the auto-complete feature to select the user name of interest.
Description	Use the Description attribute to provide additional information that you want to note about the current enhancement configuration. This description applies only to the enhancement configuration and does not appear when NNMi displays any associated incident. Type a maximum of 1024 characters. Alpha-numeric and special characters (~ ! @ # $ % ^ & * ( ) _+ -) are permitted.

Send Help Center feedback