Configure Diagnostics Selections for a Node Group (SNMP Trap Incident)

For information about each Node Settings tab: Concept Link IconSee Also

Requires Network Node Manager iSPI Network Engineering Toolset Software (NNM iSPI NET) and requires installation of a Diagnostic Server.

Note Node Settings override any other Diagnostics Selections settings for this incident, except those configured on the Interface Settings tab.

The Diagnostic Selections form enables you to configure NNMi to automatically gather NNM iSPI NET diagnostic information for the Incident you are configuring. When using this form, you specify the diagnostics you want to run on each applicable node in the specified Node Group.

To configure Diagnostics to run on a Source Node for an incident:

  1. Provide the required information (see table).
  2. Click  Save and Close to save your changes and return to the Node Settings form.

After you configure the Diagnostic for the incident and Node Group, the Diagnostic must match the following criteria before the Diagnostic runs:

  • The Source Node must be in the specified Node Group.
  • The Diagnostic must be valid for the Source Node. (For example, only Nortel switch Diagnostics are run on Nortel switches.)
  • The incident’s current lifecycle state must match a lifecycle state for which it was configured. (For example, if you configure the Incident to run a specified Diagnostic when the incident is Closed, then if the current Incident's Lifecycle State is Closed, NNMi runs that Diagnostic.)

Note If a Source Node is in more than one Node Group, the Diagnostic is only run on the node the first time NNMi finds a match for that Source Node based on the configuration Ordering field.

If these criteria are met, NNM iSPI NET runs the Diagnostics and generates Diagnostic reports to help you solve the problem on the Source Node.

After you configure Diagnostics for an incident, you can also run Diagnostics and access the Diagnostics reports on demand, using Actions → Run Diagnostics in the Incident form. The same criteria apply (see the criteria above).

You can also right-click any object in a table or map view to access the items available within the Actions menu.

You can also run and access Diagnostics reports from a Node form.

Diagnostic Settings Attributes
AttributeDescription
Flow Definition

Select the Diagnostic (Flow Definition) you want to use for the specified Node Group.

Click the Lookup icon and choose one of the following options:

  •  Show Analysis to display Analysis Pane information for Diagnostic (Flow Definition).
  •  Quick Find to view the list of possible diagnostic Flow Definitions.

NNMi provides diagnostics for the following types of devices:  

  • Cisco switch
  • Cisco router
  • Cisco switch/router
  • Nortel switch

See Diagnostics (Flows) Provided by NNM iSPI NET for more information about the diagnostics provided and the devices to which they apply.

Lifecycle State

Incident Lifecycle State of the target Incident.

If the incident's Lifecycle State matches the value specified here, the Diagnostic runs.

The Diagnostic automatically runs on each applicable Source Node in the specified Node Group if the incident has the Lifecycle State currently configured in this attribute of the Diagnostic (Flow Definition - set of automated commands).

Enable

Use this attribute to temporarily disable an incident's Diagnostics settings:

Disable  = Temporarily disable the selected configuration.

Enable  = Enable the selected configuration.