Administer > Configure Incidents > Configure SNMP Trap Incidents

Configure SNMP Trap Incidents

[This is the Context-Sensitive Help topic for the Incident Configuration: SNMP Trap Configuration tab.]

Configure incidents that originate from an SNMP trap.

Create one Trap Incident configuration for each trap (separate configurations for an SNMPv2 trap number and a similar SNMPv1 trap number). For example:

  • .1.3.6.1.4.1.11.15.1.4.1 (SiteScopeAlertEventv2)
  • .1.3.6.1.4.1.11.15.1.4.0.1 (SiteScopeAlertEventv1)

NNMi discards traps that have no Incident Configuration or with an Incident Configuration set to Disabled. To ensure that NNMi retains all received Trap instances when your network environment includes SNMP agents using a variety of SNMPv1, SNMPv2c, and SNMPv3 protocol, you must configure two Incidents: one for the SNMPv1 version and one for the SNMPv2c/3 version of that trap.

You can manage the number of SNMP Traps using either of the following methods: 1) Manage the Number of Incoming Incidents  and 2) Handle Unresolved Incoming Traps.

Note See Manage Incoming SNMP Traps for information about the criteria NNMi uses to determine when to receive or discard traps.

To configure incidents originating from SNMP traps:

  1. Select SNMP Trap Configurations .
  2. Do one of the following:
    • To create an SNMP trap configuration, click the  New icon, and continue.
    • To edit an SNMP trap configuration, double-click the row representing the configuration you want to edit, and continue.
    • To delete an SNMP trap configuration, select a row, click the  Delete icon.
  3. In the SNMP Traps form, provide the required information.
  4. Click  Save and Close to save your changes.

The next time that a trap of this type arrives, NNMi creates an associated incident to display in the appropriate incident views.