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- Configure Incidents
- Manage Incidents Using Incident Configurations
- Pairwise Batch Incident Configuration
- Manage Incoming SNMP Traps
- Configure Incident Logging
- Configure SNMP Trap Incidents
- Configure Syslog Message Incidents (ArcSight)
- Configure Management Events
- Verify incident configurations
- Configure Trap Forwarding
- Configure Trap Logging
Configure SNMP Trap Incidents
[This is the Context-Sensitive Help topic for the Incident Configuration: SNMP Trap Configuration tab.]
Configure incidents that originate from an SNMP trap.
Create one Trap Incident configuration for each trap (separate configurations for an SNMPv2 trap number and a similar SNMPv1 trap number). For example:
- .1.3.6.1.4.1.11.15.1.4.1 (SiteScopeAlertEventv2)
- .1.3.6.1.4.1.11.15.1.4.0.1 (SiteScopeAlertEventv1)
NNMi discards traps that have no Incident Configuration or with an Incident Configuration set to Disabled. To ensure that NNMi retains all received Trap instances when your network environment includes SNMP agents using a variety of SNMPv1, SNMPv2c, and SNMPv3 protocol, you must configure two Incidents: one for the SNMPv1 version and one for the SNMPv2c/3 version of that trap.
You can manage the number of SNMP Traps using either of the following methods: 1) Manage the Number of Incoming Incidents and 2) Handle Unresolved Incoming Traps.
Note See Manage Incoming SNMP Traps for information about the criteria NNMi uses to determine when to receive or discard traps.
To configure incidents originating from SNMP traps:
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Navigate to the Incidents folder.
- From the workspace navigation panel, select the Configuration workspace.
- Expand the Incidents folder.
- Select SNMP Trap Configurations .
- Do one of the following:
- To create an SNMP trap configuration, click the New icon, and continue.
- To edit an SNMP trap configuration, double-click the row representing the configuration you want to edit, and continue.
- To delete an SNMP trap configuration, select a row, click the Delete icon.
- In the SNMP Traps form, provide the required information.
- Click Save and Close to save your changes.
The next time that a trap of this type arrives, NNMi creates an associated incident to display in the appropriate incident views.
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