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Clock Synchronization Issues (SSO / Global Network Management)
[If the information in this topic changes, email a copy to the author for the NNMi Deployment Guide because this information is repeated there.]
(Single Sign-On and NNMi Advanced - Global Network Management feature)
All NNMi management servers in your network environment that participate in Global Network Management (Global Managers and Regional Managers) or Single Sign-On (SSO) must have their internal time clocks synchronized in universal time.
Caution Use a Time Synchronization program, for example, the Linux tool Network Time Protocol Daemon (NTPD) or one of the available Windows operating system tools.
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For clock issues when creating Regional Manager Connections, click here.
If you see the following message at the bottom of the NNMi console:
NNMi is not connected to 1 Regional Manager. See Help → System Information, Global Network Management.
Check the
nnm.0.0.log
file on the Global Manager for the following message:WARNING: Not connecting to system <serverName> due to clock difference of <number of seconds>. Remote time is <date/time>.
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If Regional Manager Connections break after running successfully, click here.
Perhaps the clocks are no longer synchronized. Check the
nnm.0.0.log
file on the Global Manager for the following message:WARNING: Not connecting to system <serverName> due to clock difference of <number of seconds>. Remote time is <date/time>.
Within a few minutes of this warning, NNMi disconnects the Regional Manager Connection. And the following message appears at the bottom of the NNMi console:
NNMi is not connected to 1 Regional Manager. See Help → System Information, Global Network Management.
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