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- Configure Basic Settings for an SNMP Trap Incident
- Specify the Incident Configuration Name (SNMPTrap Incident)
- Specify the SNMP Object ID
- Display an SNMP Trap Incident as a Root Cause Incident
- Specify Category and Family (SNMPTrap Incident)
- Create an Incident Category (SNMPTrap Incident)
- Create an Incident Family (SNMP Trap Incident)
- Specify the Incident Severity (SNMPTrap Incident)
- Specify Your Incident Message Format (SNMPTrap Incident)
- Valid Parameters for Configuring Incident Messages (SNMPTrap Incident)
- Include Custom Incident Attributes in Your Message Format (SNMPTrap Incident)
- Specify a Description for Your Incident Configuration (SNMPTrap Incident)
Specify Category and Family Attribute Values for Organizing Your Incidents (SNMP Trap Incident)
When configuring incidents, NNMi provides the Category and Family attributes to help you organize your incidents.
Preconfigured Categories
The Category attribute helps you organize your incidents. Select the category that you want to be associated with this type of incident when it appears in an incident view. Each of the possible Category values is described in the following table.
Category | Description |
---|---|
Accounting | Used to indicate problems related to usage statistics and allocation of costs associated with the billing of time and services provided by devices. This category is not used by NNMi with default configurations, but it is available for incidents you define. |
Application Status | Indicates there is a problem with the health of the NNMi software. Examples of these kinds of events include license expiration or that a certain NNMi process or service lost connection to the Process Status Manager. |
Configuration | Indicates there is a problem with the configuration of a managed device. For example, there is a physical address mismatch. |
Fault | Indicates a problem with the network, for example Node Down. |
Performance | Indicates a Monitored Attribute value crossed a configured threshold. For example, Disk Space Utilization exceeds the configured threshold criteria for High Value = 90 percent . |
Security | Indicates there is a problem related to authentication. For example, an SNMP authentication failure. |
Status | Indicates some kind of status message. Examples of these kinds of incidents include "SNMP Link Up" or an "HSRP Group status Normal" message. |
Note You can add your own Category entries to NNMi. See Create an Incident Category (SNMP Trap Incident) for more information.
You can use Family values to further categorize the types of incidents that might be generated. Each of the possible Family values are described in the following table.
Family | Description |
---|---|
Address | Indicates the incident is related to an address problem. |
Aggregated Port | Indicates the incident is related to a Split Link Aggregation or Split Link Aggregation problem. |
BGP | Indicates the incident is related to a problem with BGP (Border Gateway Protocol). This family is not used by NNMi with default configurations, but it is available for incidents you define. |
Board | Indicates the incident is related to a board problem. This family is not used by NNMi with default configurations, but it is available for incidents you define. |
Card | Indicates the incident is related to a card problem. This family is not used by NNMi with default configurations, but it is available for incidents you define. |
Chassis | Indicates the incident is related to a chassis problem. |
Component Health |
Indicates the incident is related to Node Sensor or Physical Sensor data collected by NNMi. |
Connection | Indicates the incident is related to a problem with one or more connections. |
Correlation | Indicates the incident has additional incidents correlated beneath it. These incidents are associated with a duplicate count so that you can determine the number of correlated incidents associated with it. |
Custom Poller | Indicates the incident is related to the NNMi Custom Poller feature. |
HSRP |
(NNMi Advanced) Indicates the incident is related to a problem with Hot Standby Router Protocol (HSRP). |
Interface | Indicates the incident is related to a problem with one or more interfaces. |
IP Subnet | Indicates the incident is related to a problem with the IP Subnet. |
License | Indicates the incident is related to a licensing problem. |
NNMi Health | Indicates the incident is related to NNMi Health. |
Node | Indicates the incident is related to a node problem. |
OSPF | Indicates the incident is related to an OSPF problem. This family is not used by NNMi with default configurations, but it is available for incidents you define. |
RAMS | Indicates the incident is related to a Router Analytics Management System problem. |
RMON | Indicates the incident is related to a Remote Monitor (IETF standard, RFC 1757) problem. This family is not used by NNMi with default configurations, but it is available for incidents you define. |
RRP |
(NNMi Advanced) Indicates the incident is related to a problem with a Router Redundancy Protocol configuration. |
STP | Indicates the incident is related to Spanning-Tree Protocol problem. This family is not used by NNMi with default configurations, but it is available for incidents you define. |
Syslog | NNMi does not use this Family with default configurations. It is available for incidents you define. |
System and Applications | Indicates the incident is related to a problem with a system or application in your environment that is configured to send traps to the NNMi server, for example your corporate database application. |
Trap Analysis |
Requires Network Node Manager iSPI Network Engineering Toolset Software (NNM iSPI NET). Indicates the incident is related to an SNMP trap storm. |
VLAN | Indicates the incident is related to a problem with a virtual local area network. |
VRRP |
(NNMi Advanced) Indicates the incident is related to a problem with Virtual Router Redundancy Protocol (VRRP). |
Note You can add your own Family entries to NNMi. See Create an Incident Family (SNMP Trap Incident) for more information.
We welcome your comments!
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