Configure Basic Settings for an SNMP Trap Incident

The Basics settings for an SNMP Trap Incident specifies general information for an incident configuration, including the name, severity, and message.

Note the following:

• NNMi discards traps that have no Incident Configuration or with an Incident Configuration set to Disabled. To ensure that NNMi retains all received Trap instances when your network environment includes SNMP agents using a variety of SNMPv1, SNMPv2c, and SNMPv3 protocol, you must configure two Incidents: one for the SNMPv1 version and one for the SNMPv2c/3 version of that trap.

• When configuring SNMP Trap incidents, if you are using SNMPv3 protocol:

  • You must also configure SNMPv3 communication using the Communication Configuration workspace. For more information, See Also
  • If you configured SNMPv3 communication, use the Actions → Configuration Settings → Communication Settings to determine the SNMPv3 user name that NNMi will use for any node from which you want to receive SNMP Trap incidents. Make sure the node is configured with this user name when configuring SNMP trap incidents. See Verify communication settings for more information. 
  • If you configured SNMPv1 or SNMPv2c communication, NNMi does not authenticate the community string for any node from which you want to receive SNMP Trap incidents.
• In the Basics group of the SNMP Trap Configuration form, verify that Enable is selected for each configuration you want to use.

For information about each SNMP Traps tab: See Also

To configure Basic settings for an SNMP Trap incident:

1. Navigate to the SNMP Trap Configuration form:

   1. From the workspace navigation panel, select the Configuration workspace.
   2. Expand the Incidents folder.
   3. Select SNMP Trap Configurations .

   4. Do one of the following:

      1. To create an incident configuration, click the New icon, and continue.
      2. To edit an incident configuration, select a row, click the Open icon, and continue.
      3. To delete an incident configuration, select a row and click the  Delete icon.
2. Configure the required Basic settings (see table ).
3. Click  Save and Close to save your changes.

Basics Attributes for SNMP Trap Configuration

Task	How
Specify the Incident Configuration Name (SNMP Trap Incident)	Use the Basics pane of the SNMP Trap Configuration form. Specify a name that helps you to identify the configuration for subsequent use.
Specify the SNMP Object ID	Use the Basics pane of the SNMP Trap Configuration form. NNMi supports SNMPv3, SNMPv2c and SNMPv1 formats.
Specify whether you want to enable this configuration.	In the Basics group of the SNMP Trap Configuration form, verify that Enable is selected for each configuration you want to use.
Display an SNMP Trap as a Root Cause Incident	Use the Basics pane of the SNMP Trap Configuration form.
Specify Category and Family Attribute Values for Organizing Your Incidents (SNMP Trap Incident)	Use the Basics pane of the SNMP Trap Configuration form. You can organize your incidents using Category and Family.
Specify the Incident Severity (SNMP Trap Incident)	Use the Basics pane of the SNMP Trap Configuration form. Possible Severity values include: Normal, Warning, Minor, Major, and Critical.
Specify Your Incident Message Format (SNMP Trap Incident)	Use the Basics pane of the SNMP Trap Configuration form. The message format determines the message to be displayed for the incident.
Specify a Description for Your Incident Configuration (SNMP Trap Incident)	Use the Basics pane of the SNMP Trap Configuration form. Provide a meaningful description.
Specify an Author for Your Incident Configuration (SNMP Trap Incident)	Use the Basics pane of the SNMP Trap Configuration form to indicate who created or last modified the trap. If the Author attribute value is Network Node Manager, any changes are at risk of being overwritten in the future. Click  Lookup and select  Show Analysis to display details about the currently selected Author. Click  Quick Find to access the list of existing Author values. Click  New to create an Author value.

After you complete the Basic Configuration for the SNMP trap, you can also choose to configure the information described in the following table.

Additional Incident Configurations

Task	How
Configure Interface Settings for an SNMP Trap Incident	Select the Interface Settings tab to specify an Interface Group to which you want your incident configuration to apply.
Configure Node Settings for an SNMP Trap Incident	Select the Node Settings tab to specify a Node Group to which you want your incident configuration to apply.
Configure Suppression Settings for an SNMP Trap Incident	Select the Suppression tab to specify the criteria for discarding incidents that match the selected incident configuration.
Configure Enrichment Settings for an SNMP Trap Incident	Select the Enrichment tab to specify enhancements for the selected incident configuration.
Configure Dampening Settings for an SNMP Trap Incident	Select the Dampen tab to specify the time interval that must be met before the incident appears in an Incident view.
Correlate Duplicate Incidents (Deduplication Configuration)	Select the Deduplication tab to specify duplicate incidents that you want to be suppressed.
Track Incident Frequency (Rate: Time Period and Count)	Select the Rate tab to specify a rate for duplicate incidents. After the rate limit is reached, NNMi generates an Incident to notify you of the problem.
Configure an Action for an Incident	Select the Actions tab to specify actions that should occur automatically when an incident changes its Lifecycle State.