Create an Incident Category (SNMP Trap Incident)

The Category attribute helps you organize your incidents. Create any Category that makes sense to you and your team. For a list of the Category codes provided by NNMi, Specify Category and Family Attribute Values for Organizing Your Incidents (SNMP Trap Incident).

To create a new incident Category:

  1. Provide the required information (see table).
  2. Click  Save and Close to save your changes and return to the previous form.

Category Code Attributes
Name Description
Label

Incident category name. For example, Hardware Faults, or Cisco Error. Maximum size is 255 characters. Alpha-numeric, spaces, and underline characters are permitted.

Unique Key

Caution: After you click  Save and Close, this value cannot be changed.

Used as a unique identifier when exporting and importing configuration definitions. To ensure that the value you enter is unique, it is recommended that you use the Java name space convention when providing this value. It is also useful to include the label value as part of the unique key as shown in the following examples:

com.<your_company_name>.nnm.trap_conf.category.<category_label>

com.<your_company_name>.nnm.event_conf.category.<category_label>

com.<your_company_name>.nnm.inci_conf.category.<category_label>

The maximum length is 80 characters. Alpha-numeric characters and periods are permitted. Spaces are not permitted.