Administer > Configure Incidents > Configure SNMP Trap Incidents > SNMP Trap Configuration Form > Configure Interface Settings for an SNMP Trap Incident > Configure Incident Actions for an Interface Group (SNMP Trap Incident)

Configure Incident Actions for an Interface Group (SNMP Trap Incident)

Note Interface Settings override any other Actions settings for this incident, including those from the Node Settings tab.

For information about each Interface Settings tab: Concept Link IconSee Also

NNMi enables you to configure incident actions based on a Source Object's participation in an Interface Group.

You can also configure incident actions based on either of the following:

You can configure actions to automatically run at any point in the incident lifecycle. For example, you might want to configure an action to occur when an incident of the type you are configuring is generated (Registered). When an incident is generated, you might want to automatically open a trouble ticket or send email or page your network operator. After the incident is Closed, you might want to automatically close the trouble ticket.

Note Your actions will not be executed until you enable the Actions configuration by either clicking Enable on the Actions tab or using the Actions → Enable Configuration option.

You can configure actions for incidents generated from SNMP Traps and the NNMi management events. Any time an incident configuration changes, the action directory is rescanned and any executable or script files (for example, Jython) are reloaded to the NNMi database. See Lifecycle Transition Action Form (SNMP Trap Incidents) for more information about the actions directory.

Tip Copy any required executable or script files to the NNMi actions directory before you configure an incident action. New or updated actions are loaded into NNMi only when an incident configuration is updated or created. See Lifecycle Transition Action Form (SNMP Trap Incidents) for the location of the NNMi action directory.

When the defined Incident Action runs, output is logged to the incidentActions.*.*.log file. See Verify that NNMi Services are Running for more information about log files and where they are located.

To configure an automatic action for an incident: 

  1. ClosedNavigate to the SNMP Trap Configuration tab.
    1. From the workspace navigation panel, select the Configuration workspace.
    2. Expand the Incidents folder.
    3. Select SNMP Trap Configurations .

    4. Do one of the following:

      1. To create a new incident configuration, click the  New icon.
      2. To edit an existing incident configuration, select a row, click the  Open icon, and continue.
  2. Select the Interface Settings tab.

  3. Do one of the following:

    1. To create a new configuration, click the  New icon.
    2. To edit an existing configuration, select a row, click the  Open icon, and continue.
  4. Make sure the basic Interface Setting behavior is configured. See Configure Interface Settings for an SNMP Trap Incident for more information.
  5. Select the Actions tab.
  6. From the Lifecycle Actions table toolbar, do one of the following:
    • To create an Action configuration, click the  New icon, and continue.
    • To edit an Action configuration, select a row, click the  Open icon, and continue.
    • To delete an Action configuration, select a row and click the  Delete icon.
  7. In the Lifecycle Transition Action Form (SNMP Trap Incidents), provide the required information. 

  8. Click  Save and Close to save your changes. 

    The next time the lifecycle changes, NNMi launches the action associated with the lifecycle for the incident of that type .

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