Administer > Configure Incidents > Configure SNMP Trap Incidents > SNMP Trap Configuration Form > Configure Interface Settings for an SNMP Trap Incident > Configure Incident Enrichment Settings for an Interface Group (SNMPTrap Incident)

Configure Incident Enrichment Settings for an Interface Group (SNMP Trap Incident)

[This is the Context-Sensitive Help topic for the Incident Config: Enrichment Tab and form for Interface Settings.]

Note Interface Settings override any other Enrichment settings for this incident, including those from the Node Settings tab.

NNMi enables you to fine tune and enhance a specified incident configuration based on the Source Object's participation in an Interface Group. The types of items you can fine tune and enhance for a selected incident configuration, include:

  • Severity
  • Priority
  • Category
  • Family
  • Correlation Nature
  • Message
  • Assigned To

You can also enrich the incident configuration based on either of the following:

Tip See Create Interface Groups for more information about Interface Groups.

For information about each Interface Settings tab: Concept Link IconSee Also

For information about each Enrichment tab: Concept Link IconSee Also

To enrich an incident configuration based on an Interface Group:

  1. Select the Interface Settings tab.
  1. Do one of the following:

    1. To create a new configuration, click the  New icon.
    2. To edit an existing configuration, select a row, click the Open icon, and continue.
  2. Make sure you configure the basic Interface Setting behavior. See Configure Interface Settings for an SNMP Trap Incident for more information.
  1. Select the Enrichment tab.
  2. Do one of the following:

    1. To create an Enrichment configuration, click the New icon and continue.
    2. To edit an Enrichment configuration, select a row, click the Open icon, and continue.
    3. To delete an Enrichment configuration, select a row and click the  Delete icon.
  3. Configure the desired Enrichment behavior (see the "Enrich Configuration Attributes" table)
  4. Click  Save and Close to save your changes and return to the previous form.

 

Interface Settings Enrich Configuration Attributes
Name Description
Category

Use the Category attribute to customize the category for this incident configuration. Possible values include:

  • Accounting
  • Application Status
  • Configuration
  • Fault
  • Performance
  • Security
  • Status
Family

Use the Family attribute to customize the Family for this incident configuration. Select from the drop-down list or create a new value. For example, some of the values provided by NNMi include:

  • Address
  • Aggregated Port (Interfaces using Link Aggregation or Split Link Aggregation protocol.)
  • Card
  • Connection
  • Correlation
  • Interface
  • Node
Severity

The incident Severity represents the seriousness calculated for the incident. Use the Severity attribute to specify the severity that should be assigned to the incident you are configuring. Possible values are described below:

Normal - Indicates there are no known problems related to the associated object. This Severity is meant to be informational. Generally, no action is needed for these incidents.

Warning - Indicates there might be a problem related to the associated object.

Minor - Indicates NNMi has detected problems related to the associated object that require further investigation.

Major - Indicates NNMi has detected problems related to the associated object to be resolved before they become critical.

Critical - Indicates NNMi has detected problems related to the associated object that require immediate attention.

Priority

Used to communicate the urgency of resolving the selected incident. You control this value. NNMi sets this value to null by default. The lower the number the higher the priority.

Possible values are:

None

Low 

Medium

High 

Top

Note: The icons are displayed only in table views.

Correlation Nature

Use the Correlation Nature to customize the Correlation Nature for this incident configuration. Possible values include:

  • Info
  • None
  • Root Cause (or User Root Cause)

    Tip When using Incident views:

    •  Root Cause value = determined by NNMi's Causal Engine
    •  User Root Cause = your NNMi administrator configured NNMi to always treat this Incident as Correlation Nature: Root Cause
  • Secondary Root Cause
  • Symptom
  • Stream Correlation
  • Service Impact
  • Dedup Stream Correlation
  • Rate Stream Correlation
Message Format

When configuring an incident, specify how the incident message appears in the incident view. The string you specify in the Message Format attribute is visible in an incident view.

The incident message limit is 1024 characters. If you exceed this limit, NNMi truncates the value starting from the right.

You can use any combination of default and custom attributes.

Valid Parameters for Configuring Incident Messages (SNMP Trap Incident)

Include Custom Incident Attributes in Your Message Format (SNMP Trap Incident)

Assigned To

Use to specify the owner of any incident generated for this incident configuration.

Click the  Lookup icon and select  Quick Find to select a valid user name.

Note You can also begin to type a valid user name and use the auto-complete feature to select the user name of interest.

Description

Use the Description attribute to provide additional information that you want to note about the current enhancement configuration. This description applies only to the enhancement configuration and does not appear when NNMi displays any associated incident.

Type a maximum of 1024 characters. Alpha-numeric and special characters (~ ! @ # $ % ^ & * ( ) _+ -) are permitted.