Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Display a Map from an Incident
If you are using incident views to monitor your network, there are times when you might want to switch to a map view to determine more information. For example, you might want to view the connectivity for a selected node.
To display a map from an incident:
- In any table of incidents, select the incident of interest by selecting the appropriate row.
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Select Actions →Maps → Node Group Map in the main toolbar.
You can also right-click any object in a table or map view to access the items available within the Actions menu.
The map displays based on the source node of the selected incident:
- This action displays the lowest level Node Group map to which the Source Node belongs. For example, if the node belongs to a Child Node Group, the Child Node Group displays.
- If the Source Node is a member of more than one Node Group at the lowest level, NNMi prompts you to select the Node Group map you want to display.
- If the incident is associated with an Island Node Group, NNMi displays the associated Island Node Group map.
- If the Source Node is not a member of any Node Group, NNMi informs you that no Node Group map is available.
The current values of the management mode attributes ( Managed/ Not Managed / Out of Service) determine whether NNMi discovers an object. Map symbols with the color set to the following are not currently being monitored:
No Status
Island Node Group Map
An Island Group is a group of fully-connected nodes discovered by NNMi, and NNMi determines this group is not connected to the rest of the topology.
An example of an environment with multiple Island Node Groups is a financial institution or retail store with many branches or stores. Each branch or store might be connected to other branches or stores with a WAN (Wide Area Network) connection. Each branch or store appears as an isolated island of nodes in the NNMi topology.
The Island Node Group map contains the Island Node Group that is the Source Object for the selected incident.
Incidents that have a Source Object that is an Island Node Group include Remote site in the incident message.
To display an Island Node Groups Map from an incident:
- Select an incident view from the Incident Management or Incident Browsing workspace.
- Select the row representing an Island Node Group incident that has the map you want to display.
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Select Actions → Maps →Node Group Map.
You can also right-click any object in a table or map view to access the items available within the Actions menu.
Related Topics
Display the Layer 2 Neighbor View
Display the Layer 3 Neighbor View
Path Between Two Nodes that Have IPv4 Addresses
Networking Infrastructure Devices Map
Display a from an Incident (Custom Poller Only)
Understand the Effects of Setting the Management Mode to Not Managed or Out of Service
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