Use > Monitor with the NNM iSPI for IP Telephony > Cisco IP Telephony > Monitor UCMEs

Monitor UCMEs

The UCMEs view displays a list of available Unified Call Manager Expresses (UCMEs) on the network. The view arranges the key attributes of all the discovered UCMEs in a table.

To launch the UCMEs view:

  • From the Workspaces navigation pane, click Cisco IP Telephony >UCMEs. The UCMEs view opens in the right pane.
Basic Attributes of the UCMEs Table
Attribute Description
Name The hostname of the UCME.
IP Address The IP address of the UCME.
Tenant The name of the tenant to which the UCME belongs.
Version The version of the UCME.
Management Server

The management server for the UCME. This attribute displays one of the following values:

  • Local: If the UCME is being managed by the NNMi management server console on which you are viewing the UCME details.
  • Name of the regional manager that manages the UCME.

You can view the details of a single UCME in a form.

To view the Cisco Call Controller form:

  • From the Cisco Call Controllers view, select the node of your interest, and then click (the Open icon). The Cisco Call Controller Details form opens.

To view the Node Form for the UCME, click , and then click Open. The Node Form opens displaying the details of the UCME.

Analysis Pane

The Analysis pane provides a summary of the details of a selected UCME as follows:

Cisco Call Controller Details Summary tab

  • Name: The name of the selected UCME.
  • Tenant: The name of the tenant to which the UCME belongs.
  • Management Server: The management server for the UCME. This attribute displays one of the following values:
    • Local: If the UCME is being managed by the NNMi management server console on which you are viewing the UCME details.
    • Name of the regional manager that manages the UCME.

General Information tab

  • Management Mode: The management status of the selected UCME.
  • IP Address: The IP address of the selected UCME.
  • Controller Type: The type of the selected UCME. For UCMEs, the only possible value for this field is Cisco Call Manager Express.
  • Version: The version of the selected UCME.
  • Description: A short description of the selected UCME.

Device Registrations tab

  • Registered IP Phone Extensions: The number of IP phones associated with the selected UCME.
  • Configured IP Phone Extensions: The number of IP phones managed by the selected UCME.

UCM Call Activity tab

This tab provides the count of the types of call activity on the UCME:

  • Calls in Progress
  • Completed Calls
  • Incomplete Calls
  • Attempted Calls
  • Attempted System Calls
  • Active Calls

Filter UCMEs

You can filter the listed UCMEs in the UCMEs view based on the tenant and management server.

To filter the UCMEs view:

  1. Right-click the Management Server or Tenant attribute column of one of the UCMEs listed in the UCMEs view.

  2. Select one of the following filters:

    • Equals this value: filters and lists all the UCMEs that have a value that is equal to the value of the column that you selected.
    • Create Filter: opens the Filter dialog box. This dialog box helps you specify a string and select options to perform filtering based on the string specified.
    • Is not empty: filters and lists all the UCMEs for which the selected column is not empty.
    • Is empty: filters and lists all the UCMEs for which the selected column is empty.
    • Not equal to this value: filters and lists all the UCMEs that do not have the value in the column that you selected.

      The filtered list of UCMEs appears in the view.

    After viewing the filtered list, always remove the filter. To remove the filter, right-click the filter attribute, and then click Remove Filter.

    Cisco Call Controller Details Form

    If you select a Unified Communication Manager (UCM), Survivable Remote Site Telephony (SRST) router, or Unified Call Manager Express (UCME) and click (the Open icon), you can see the details of the selected UCM, UCME, or SRST router in the Cisco Call Controller Details form.

    The Cisco Call Controller Details form helps you view the node details of the selected Cisco Call Controller server, the associated gatekeepers, the IP phones associated with it, and the IP phones configured with an SRST router. The form presents two different panes.

    The right pane lists the following details:

    • Gatekeepers: The Gatekeepers tab displays the details of all the gatekeepers associated with the selected Cisco Call Controller server. The tab displays the details of every associated gatekeeper in the format presented in the Cisco Gatekeepers view.
    • Controlled IP Phones: The Controlled IP Phones tab displays the details of all the IP phones associated with the selected Cisco Call Controller server. The tab displays the details of every associated IP phone in the format presented in the Cisco IP Phones view.
    • Only visible when launched from the SRST Routers tab. Configured IP Phones: The Configured IP Phones tab displays the list of IP phones configured with an SRST router. The tab displays the details of the IP phones registered with the SRST Router as shown in the SRST Router Configured IP Phones page.
    • Incidents: The incidents generated for the Cisco Unified Communications Manager state changes.

    The left pane lists the following details of the selected Cisco Unified Communications Manager.

    Basic Attributes
    Attribute Description
    Hosted Node

    The node on which the Call Controller is hosted.
    Name The name of the Cisco Unified Communications Manager or SRST router.
    IP Address The IP address of the Call Controller server.
    Management Mode

    The management status of the node. The status can be any of the following strings:

    • Managed: indicates that the node is managed by the NNM iSPI for IP Telephony.
    • Out of Service: indicates that the node is currently out of service and not managed by the NNM iSPI for IP Telephony.
    • Unmanaged: indicates that the node is currently not managed by the NNM iSPI for IP Telephony.
    Type

    The type of the Cisco Call Controller. The type can be one of the following:

    • Cisco Call Manager
    • Cisco Call Manager Express
    • SRST Router
    Version The version of the server.
    Description

    A short description of the server.
    Call Manager Specific Attributes
    Attribute Description
    UCM Cluster Specifies the name of the Cisco Unified Communications Manager cluster.
    CallManager Service State

    The CallManager Service State of the selected Cisco Call Controller server. This attribute is not applicable for UCMEs.

    The possible values for a UCM are:

    • Up—indicates the selected UCM is UP
    • Down—indicates the selected UCM is DOWN
    • Unknown—indicates the SNMP response, which indicates the state of the UCM, is not available from the node.
    • Not Monitored—indicates the selected UCM is not currently monitored.
    Only visible when launched from the SRST Router view. SRST Router Specific Attributes
    Attribute Description

    E Phone Communication IP

    		 The IP address of the SRST router interface that the E Phones use to communicate during a fallback.
    SCCP Communication Port The SCCP port that the phones use to communicate.
    Max Conferences The maximum number of conferences that can run simultaneously.
    Max Directory Numbers The maximum number of directory numbers that can be configured on the device.
    Max E Phones The maximum number of Ethernet phones (E phones) that can be registered with the device.
    Voice Mail Number The voicemail number configured for the device.
    Total SCCP IP Phones Registered The total number of SCCP IP Phones registered with the device.
    Total SIP Phones Registered The total number of SIP phones registered with the device.
    State

    The state of an SRST Router can be one of the following:

    • Active—indicates that the SRST router is in the active state and is the current call controller for the IP phones registered with the SRST Router. The SRST router state changes to active when the primary Call Controller for the registered phones is not available.
    • Standby—indicates that the SRST router is in the standby state and is not the current Call Controller for the IP Phones registered with the SRST Router.
    • Unknown—indicates the SNMP response, which indicates the state of the SRST router, is not available from the node.
    • Not Monitored—indicates the selected SRST router is not currently monitored.

    Only visible when launched from the UCMEs view. Call Manager Express Attributes
    Attribute Description
    EPhone Communication IP The communication IP address used by the EPhone to communicate with the Call Manager Express.
    SCCP Communication Port The SCCP communication port used by EPhones to communicate with the Call Manager Express.
    Max Conferences The maximum number of conferences that can run simultaneously on the device.
    Max Directory Numbers The maximum number of directory numbers that you can configure with the device.
    Max E Phones The maximum number of E Phones that you can configure with the device.
    Voice Mail Number The voicemail number configured for the device.
    Total SCCP IP Phones Registered The total number of SCCP IP Phones registered with the Call Manager.

    Analysis Pane

    The Analysis pane provides a summary of the details of a selected Cisco Call Controller as follows:

    Cisco Call Controller Details Summary tab

    • Name: The name of the selected Cisco Call Controller.
    • Management Address (Only when launched from the UCMs view): The external (public) IP address of the selected UCM.
    • Cluster (Only when launched from the UCMs or SRST Routers view): The name of the cluster to which the UCM or SRST router belongs.
    • Device Pool (Only when launched from the SRST Routers view): The name of the device pool with which the SRST router is associated.
    • Tenant (Only when launched from the UCMEs view): The name of the tenant to which the UCME belongs.
    • Management Server: The management server for the Cisco Call Controller. This attribute displays one of the following values:
      • Local: If the Cisco Call Controller is being managed by the NNMi management server console on which you are viewing the Cisco Call Controller details.
      • Name of the regional manager that manages Cisco Call Controller.

    General Information tab

    • Management Mode: The management status of the selected Cisco Call Controller.
    • IP Address: The IP address of the selected Cisco Call Controller.
    • Controller Type: The type of the selected Cisco Call Controller.
    • Version: The version of the selected Cisco Call Controller.
    • Description: A short description of the selected Cisco Call Controller.

    Only when launched from the UCMEs or SRST Routers view.

    Device Registrations tab

    • Registered IP Phones: The number of IP phones associated with the selected SRST router or Cisco Unified Communications Manager Express.
    • Configured IP Phones: The number of IP phones configured with the SRST router.

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