Configure interface settings for a management event incident

Interface Settings override any other Suppression, Enrichment, Dampen, or Actions settings for this incident, including those configured on the Node Settings tab.

NNMi enables you to apply an incident configuration to a Source Object based on the Source Object's participation in an Interface Group. If the Source Object is not a member of the Interface Group specified, the incident is neither displayed nor stored in the NNMi database

To apply an incident configuration to a Source Object based on the Source Object's Interface Group:

1. Navigate to the Management Event Configuration form:

   1. From the workspace navigation panel, select the Configuration workspace.
   2. Expand the Incidents folder.
   3. Select Management Event Configurations .

   4. Do one of the following:

      1. To create an incident configuration, click the New icon, and continue.
      2. To edit an incident configuration, select a row, click the Open icon, and continue.
      3. To delete an incident configuration, select a row, and click the  Delete icon.
2. Select the Interface Settings tab.

3. Do one of the following:

   1. To create a new configuration, click the  New icon.
   2. To edit an existing configuration, double-click the row representing the configuration you want to edit.
4. Configure the desired Interface Settings.
5. Configure any Suppression, Dampen, or Enrichment settings for this Interface Group.
6. Click  Save and Close to save your changes and return to the previous form.

Interface Group Attributes

Name	Description
Interface Group	Click the Lookup icon and select  Quick Find to select the Interface Group you want to use.
Ordering	Determines the priority order for those interfaces that appear in multiple Interface Groups. The lower the number, the higher the priority. For example, 1 is the highest priority. If an interface is in multiple Interface Groups and more than one of those Interface Groups have been specified in an incident configuration, only the incident configuration with the highest priority will be applied to the interface.
Enable	Use this attribute to temporarily disable an incident's configuration settings: Disable  = Temporarily disable the selected configuration. Enable  = Enable the selected configuration.

Configure incident suppression settings for an interface group

[This is the Context-Sensitive Help topic for the Incident Config: Suppress Tab for all Incident Configurations.]

Interface Settings override any other Suppression settings for this incident, including those from the Node Settings tab.

NNMi enables you to suppress a specified incident configuration based on the Source Object's participation in an Interface Group.

You can also suppress the incident configuration based on the Source Node's participation in a Node Group.

To suppress an incident configuration based on an Interface Group:

1. Navigate to the Management Event Configuration form:

   1. From the workspace navigation panel, select the Configuration workspace.
   2. Expand the Incidents folder.
   3. Select Management Event Configurations .

   4. Do one of the following:

   1. To create an incident configuration, click the New icon, and continue.
   2. To edit an incident configuration, select a row, click the Open icon, and continue.
   3. To delete an incident configuration, select a row, and click the  Delete icon.

2. Select the Interface Settings tab.

3. Do one of the following:

   1. To create a new configuration, click the  New icon.
   2. To edit a configuration, double-click the row representing the configuration you want to edit.
4. Make sure you configure the basic Interface Setting behavior.

5. Select the Suppression tab.
6. Configure the desired Suppression behavior.
7. Click  Save and Close to save your changes and return to the previous form.

Interface Settings Suppression Attributes

Name	Description
Enabled	Use this attribute to temporarily disable an incident's suppression settings for the specified Interface Group: Disable  = Temporarily disable the selected configuration. Enable  = Enable the selected configuration.
Payload Filter	The Payload Filter Editor enables you to create expressions that further refine the filters used to select the incidents to be suppressed, enriched, or dampened. Make sure to design any complex Payload Filters offline as a Boolean expression first. This method can help to minimize errors when entering your expressions using the Payload Filter editor. When creating a Payload Filter, note the following: Payload Filter expressions for the like and not like operators use the syntax defined for java regular expressions (java.util.regex Pattern class). You must use a ciaName that already exists in the trap or event you are configuring. Each set of expressions associated with a Boolean Operator is treated as if it were enclosed in parentheses and evaluated together. View the expression displayed under Filter String to see the logic of the expression as it is created. The AND and OR Boolean Operators must contain at least two expressions as shown in the example below. The following example filters incidents on voltage state: AND     ciaName = .1.3.6.1.4.1.9.9.13.1.2.1.7     ciaValue = 5 NNMi evaluates the expression above as follows: (ciaName = .1.3.6.1.4.1.9.9.13.1.2.1.7 AND ciaValue = 5) NNMi finds all incidents with a varbind .1.3.6.1.4.1.9.9.13.1.2.1.7 value of 5. When you use ciaName and ciaValue in a Payload Filter, you must enter the ciaName and ciaValue as a pair as shown in the preceding example. The placement of your cursor and the subsequent text that is selected is important when performing operations using the Payload Filter Editor. For example, you append to, replace, or change the indentation of the expression that is selected. The placement of your cursor and the subsequent text that is selected is especially important when adding your Boolean operators. You can include more than one varbind in the same Payload Filter expression as shown in the following example: ((ciaName like \Q.1.3.6.1.4.1.9.9\E.* AND ciaValue = 25) AND (ciaName like \Q.1.3.6.1.2.1.2.2.1.1.3\E.* AND ciaValue = 3)) In this example, a given trap must meet each of the following criteria: Contain a varbind whose Object Identifier (OID) matches the regular expression \Q.1.3.6.1.4.1.9.9\E.* and has a value of 25. Contain a varbind whose OID matches the regular expression \Q.1.3.6.1.2.1.2.2.1.1.3\E.* and has a value of 3.

Also, see the tables in the Configure a Payload Filter to enrich an incident configuration section for more information about how to configure a payload filter.

Configure incident enrichment settings for an interface group

[This is the Context-Sensitive Help topic for the Incident Config: Enrichment Tab and form for Interface Settings.]

Interface Settings override any other Enrichment settings for this incident, including those from the Node Settings tab.

NNMi enables you to fine tune and enhance a specified incident configuration based on the Source Object's participation in an Interface Group. The types of items you can fine tune and enhance for a selected incident configuration, include:

• Category
• Family
• Severity
• Priority
• Correlation Nature
• Message
• Assigned To

You can also enhance the incident configuration based on the Source Node's participation in a Node Group.

To enrich an incident configuration based on an Interface Group:

1. Navigate to the Management Event Configuration form:

   1. From the workspace navigation panel, select the Configuration workspace.
   2. Expand the Incidents folder.
   3. Select Management Event Configurations .

   4. Do one of the following:

      1. To create an incident configuration, click the New icon, and continue.
      2. To edit an incident configuration, select a row, click the Open icon, and continue.
      3. To delete an incident configuration, select a row, and click the  Delete icon.
2. Select the Interface Settings tab.

3. Do one of the following:

   1. To create a new configuration, click the  New icon.
   2. To edit an existing configuration, double-click the row representing the configuration you want to edit.
4. Make sure you configure the basic Interface Setting behavior.

5. Select the Enrichment tab.

6. Do one of the following:

   1. To create an Enrichment configuration, click the New icon and continue.
   2. To edit an Enrichment configuration, select a row, click the Open icon, and continue.
   3. To delete an Enrichment configuration, select a row and click the  Delete icon.
7. Configure the desired Enrichment behavior (see the "Enrich Configuration Attributes" table)
8. Click  Save and Close to save your changes and return to the previous form.

Interface Settings Enrichment Configuration Attributes

Name	Description
Category	Use the Category attribute to customize the category for this incident configuration. Possible values include: Accounting Application Status Configuration Fault Performance Security Status
Family	Use the Family attribute to customize the Family for this incident configuration. Select from the drop-down list or create a new value. For example, some of the values provided by NNMi include: Address Aggregated Port (Interfaces using Link Aggregation or Split Link Aggregation protocol.) Card Connection Correlation Interface Node
Severity	The incident Severity represents the seriousness calculated for the incident. Use the Severity attribute to specify the severity that should be assigned to the incident you are configuring. Possible values are described below: Normal - Indicates there are no known problems related to the associated object. This Severity is meant to be informational. Generally, no action is needed for these incidents. Warning - Indicates there might be a problem related to the associated object. Minor - Indicates NNMi has detected problems related to the associated object that require further investigation. Major - Indicates NNMi has detected problems related to the associated object to be resolved before they become critical. Critical - Indicates NNMi has detected problems related to the associated object that require immediate attention.
Priority	Used to communicate the urgency of resolving the selected incident. You control this value. NNMi sets this value to null by default. The lower the number the higher the priority. Possible values are: None Low  Medium High  Top Note: The icons are displayed only in table views.
Correlation Nature	Use the Correlation Nature to customize the Correlation Nature for this incident configuration. Possible values include: Info None Root Cause (or User Root Cause) Tip When using Incident views:  Root Cause value = determined by NNMi's Causal Engine  User Root Cause = your NNMi administrator configured NNMi to always treat this Incident as Correlation Nature: Root Cause Secondary Root Cause Symptom Stream Correlation Service Impact Dedup Stream Correlation Rate Stream Correlation
Message Format	When configuring an incident, specify how the incident message appears in the incident view. The string you specify in the Message Format attribute is visible in an incident view. The incident message limit is 1024 characters. If you exceed this limit, NNMi truncates the value starting from the right. You can use any combination of default and custom attributes.
Assigned To	Use to specify the owner of any incident generated for this incident configuration. Click the  Lookup icon and select  Quick Find to select a valid user name. Note You can also begin to type a valid user name and use the auto-complete feature to select the user name of interest.
Description	Use the Description attribute to provide additional information that you want to note about the current enhancement configuration. This description applies only to the enhancement configuration and does not appear when NNMi displays any associated incident. Type a maximum of 1024 characters. Alpha-numeric and special characters (~ ! @ # $ % ^ & * ( ) _+ -) are permitted.

Also, see the tables in the Configure a Payload Filter to enrich an incident configuration section for more information about how to configure a payload filter.

Configure custom incident attributes to enrich an incident configuration

The Custom Incident Attributes (CIAs) tab enables you to specify additional CIAs to be saved with an incoming incident. The persisted data might then be used as an argument to an action for the incident.

When creating a CIA for an incident configuration, you can specify any of the following values:

• Custom Attribute on the source node
• Custom Attribute on the interface (source object)

You also specify the Custom Incident Attribute name that will store this information.

To create a Custom Incident Attribute to enrich an incident configuration:

1. Navigate to the Management Event Configuration form:

   1. From the workspace navigation panel, select the Configuration workspace.
   2. Expand the Incidents folder.
   3. Select Management Event Configurations .

   4. Do one of the following:

      1. To create an incident configuration, click the New icon, and continue.
      2. To edit an incident configuration, select a row, click the Open icon, and continue.
      3. To delete an incident configuration, select a row, and click the  Delete icon.

2. Select Interface Settings.

3. Do one of the following:

   1. To create a new configuration, click the  New icon.
   2. To edit an existing configuration, double-click the row representing the configuration you want to edit.
4. Make sure you configure the basic Interface Setting behavior.

5. Select the Enrichment tab.

6. Do one of the following:

   1. To create an Enrichment configuration, click the New icon, and continue.
   2. To edit an Enrichment configuration, select a row, click the  Open icon, and continue.
   3. To delete an Enrichment configuration, select a row and click the  Delete icon.

7. Make sure you configure the Enrichment settings.

8. Navigate to the Custom Incident Attributes tab.

9. Do one of the following:

   1. To create a Custom Incident Attribute, click the New icon, and continue.
   2. To edit a Custom Incident Attribute, select a row, click the  Open icon, and continue.
   3. To delete a Custom Incident Attribute, select a row and click the  Delete icon.
10. Configure the Custom Incident Attribute (see the "Custom Incident Attribute" table).
11. Click  Save and Close to save your changes and return to the previous form.

Custom Incident Attribute

Name	Description
Custom Incident Attribute Name	Name used to identify the Custom Incident Attribute you are configuring. The name limit is 255 characters. Alpha-numeric characters are permitted. No spaces or special characters (~ ! @ # $ % ^ & * ( ) _+ -) are permitted.
Type	Specifies whether you are using a Custom Attribute on a node or a Custom Attribute on an interface. Possible values are: Node Custom Attribute Interface Custom Attribute
Custom Attribute Name	Used to determine the value to be assigned to the Custom Incident Attribute you are configuring. Enter either of the following: Name of the Custom Attribute on the source node Name of the Custom Attribute on the interface (source object)

Also, see the tables in the Configure a Payload Filter to enrich an incident configuration section for more information about how to configure a payload filter.

Configure a Payload Filter to enrich an incident configuration

The Payload Filter Editor enables you to create expressions that further refine the filters used to select the incidents to be enriched. Make sure to design any complex Payload Filters offline as a Boolean expression first. This method can help to minimize errors when entering your expressions using the Payload Filter editor.

To create a Payload Filter expression:

1. Navigate to the Management Event Configuration form:

   1. From the workspace navigation panel, select the Configuration workspace.
   2. Expand the Incidents folder.
   3. Select Management Event Configurations .

   4. Do one of the following:

      1. To create an incident configuration, click the New icon, and continue.
      2. To edit an incident configuration, select a row, click the Open icon, and continue.
      3. To delete an incident configuration, select a row, and click the  Delete icon.
2. Select the Interface Settings tab.

3. Do one of the following:

   1. To create a new configuration, click the   New icon.
   2. To edit an existing configuration, double-click the row representing the configuration you want to edit.
4. Make sure you configure the basic Interface Setting behavior.

5. Select the Enrichment tab.

6. Do one of the following:

   1. To create an Enrichment configuration, click the New icon, and continue.
   2. To edit an Enrichment configuration, select a row, click the  Open icon, and continue.
   3. To delete an Enrichment configuration, select a row and click the  Delete icon.

7. Make sure you configure the Enrichment settings.

8. Select the Payload Filter tab.

9. Define your Payload Filter.

   1. Plan out the logic needed for your Filter String.

   2. Use the buttons on the bottom half of the Additional Filters Editor to establish the logic structure.

      For example, to establish the following structure, click AND, then AND, and then OR:

      (( ) AND ( ))

   3. Now place your cursor in a location within the displayed Filter String, and use the top half of the filter editor to define the parameters of the highlighted filter requirement.

      For example, select a set of parentheses and use the Insert button to specify the filter requirement within those parentheses:

      

10. Click  Save and Close.
11. Click  Save and Close to save your changes and return to the previous form.

 

Payload Filter Editor Settings

Attribute	Description
Attribute	The attribute name on which NNMi searches. Filterable attributes include the following: ciaName ciaValue sourceName When you use ciaName and ciaValue in a Payload Filter, you must enter the ciaName and ciaValue as a pair. For example: (ciaName =.1.3.6.1.4.1.9.9.13.1.2.1.7 ) AND ( (ciaValue = 4) OR ( ciaValue = 5)) is not supported. The sourceName value must be the name of the node as displayed on the node form and not the host name or management address.
Operator	Valid operators are described below. = Finds all values equal to the value specified. Example: ciaName=.1.3.6.1.4.1.9.9.13.1.2.1.7 matches any incident that contains a varbind with the name value of .1.3.6.1.4.1.9.9.13.1.2.1.7. != Finds all values not equal to the value specified. Example: ciaName! = .1.3.6.1.4.1.9.9.13.1.2.1.7 matches any incident that contains a varbind with a name value other than 1.3.6.1.4.1.9.9.13.1.2.1.7. < Finds all values less than the value specified. Example: ciaValue < 6 matches any incident that contains a varbind with a value less than 6. <= Finds all values less than or equal to the value specified. Example: ciaValue <= 6 matches any incident that contains a varbind with a value less than or equal to 6. > Finds all values greater than the value specified. Example: ciaValue > 4 matches any incident that contains a varbind with a value greater than 4. >= Finds all values greater than or equal to the value specified. Example: ciaValue >= 4 matches any incident that contains a varbind with values greater than or equal to 4. between Finds all values equal to and between the two values specified. Example: ciaValue between matches any incident that contains a varbind value equal to or greater than 1 and equal to or less than 4. As shown in the example, each value must be entered on a separate line. in Finds any match to at least one value in a list of values. Example: ciaValue in matches any incident with a varbind value of either 4 or 5. As shown in the example, each value must be entered on a separate line. NNMi displays the list of attributes using comma-separated values enclosed in parentheses, for example (4, 5). However, the comma-separated list is used only for display purposes. The actual delimiter is the new line. is not null Finds all non-blank values. Example: ciaValue is not null matches any incident with a varbind that contains a value. is null Finds all blank values. Example: ciaValue is null matches any incident with a varbind that does not contain a value. like Finds matches using the syntax defined for java regular expressions. See the Pattern (Java Platform SE6) API documentation at: http://download.oracle.com/javase/6/docs/api/java/util/regex/Pattern.html for more information. Click here for more information. The period asterisk (.*) characters mean any number of characters of any type at this location. The period (.) character means any single character of any type at this location. To include literal string values in the Value attribute, enclose the string value in \Q<literal_value>\E as shown in the Examples listed below. Example: ciaName like \Q.1.3.6.1.4.1.9.9\E.* matches any incident that contains a varbind name value that begins with 1.3.6.1.4.1.9.9 and (optionally) ends with any number of characters. ciaValue like .*Chicago.* finds all traps or events that contain a varbind value that includes the string Chicago. not between Finds all values except those between the two values specified. Example: ciaValue not between 5 8 matches an incident that contains a varbind with the values less than 5 or greater than 8 . not in Finds all values except those included in the list of values. Example: ciaValue not in matches any incident that contains a varbind with values other than 1 and 2. As shown in the example, each value must be entered on a separate line. NNMi displays the list of attributes using comma-separated values enclosed in parentheses, for example, (1, 2). However, the comma-separated list is used only for display purposes. The actual delimiter is the new line. not like Finds all that do not have the values specified using the syntax defined for Java regular expressions. See the Pattern (Java Platform SE6) API documentation at: http://download.oracle.com/javase/6/docs/api/java/util/regex/Pattern.html for more information. The period asterisk (.*) characters mean any number of characters of any type at this location. The period (.) character means any single character of any type at this location. To include literal string values in the Value attribute, enclose the string value in \Q<literal_value>\E as shown in the Examples listed below. Example: ciaName not like \Q.1.3.6.1.4.1.9.9\E.* matches any incident that contains a varbind name value that does not begin with .1.3.6.1.4.1.9.9 and (optionally) ends with any number of characters. ciaValue not like .*Chicago.* finds all traps or events that do not contain a varbind value that includes the string Chicago.
Value	The value for which you want NNMi to search. Note the following: The values you enter are case sensitive. NNMi displays a variable number of value fields depending on the Operator selected. For example, the between Operator causes two value fields to be displayed. The between, in and not in operators require that each value be entered on a separate line.

 

Payload Filter Editor Buttons

Button	Description
Append	Appends the current expression (Attribute, Operator,and Value) to the selected expression already included in the filter string.
Insert	Inserts the current expression (Attribute, Operator,and Value) in front of the cursor location within the Filter String.
Replace	Replaces the selected expression with the expression displayed in the Attribute, Operator, and Value fields.
AND	Inserts the AND Boolean Operator in the selected cursor location. View the expression displayed under Filter String to see the logic of the expression as it is created.
OR	Inserts the OR Boolean Operator in the current cursor location. View the expression displayed under Filter String to see the logic of the expression as it is created.
NOT	Can be used in any part of the Filter String to specify that NNMi should exclude interfaces with values that pass the expression that immediately follows the NOT. For example, when evaluating the following expression, NNMi includes interfaces with (interface description) ifDesc containing VLAN, and excludes any Interfaces that have VLAN10 for the (interface name) ifName value:  (ifDesc like VLAN AND NOT (ifName=VLAN10))  View the expression displayed under Filter String to see the logic of the expression as it is created.
EXISTS	Used for filters that include Capabilities or Custom Attribute names and values in the Filer String. Indicates that you want NNMi to consider interfaces that have Capabilities or Custom Attributes when evaluating the Filter String. Tip When creating complex Filter Strings that include customAttrName and customAttrValue pairs as one component of an "or" statement, to prevent NNMi from excluding Nodes that have zero Custom Attributes, use EXISTS or NOT EXISTS criteria for the customAttrName and customAttrValue pair definitions. Otherwise Nodes that do not have any Custom Attributes are automatically excluded even if they have values that pass other aspects of your filter. For example, when evaluating the following Filter String, NNMi includes interfaces with (interface description) ifDesc containing VLAN, as well as any Interfaces Custom Attribute Role value is LAN Connection to Oracle Server:  (ifDesc like VLAN OR EXISTS((customAttrName=Role AND customAttrValue=LAN Connection to Oracle Server))) View the expression displayed under Filter String to see the logic of the expression as it is created.
NOT EXISTS	Used for filters that include Capabilities or Custom Attribute names and values in the Filer String. Indicates that you want NNMi to consider interfaces that do not have any Capabilities or Custom Attributes when evaluating the Filter String, but exclude the interfaces that match the expression that follows the NOT EXISTS. Tip When creating complex Filter Strings that include customAttrName and customAttrValue pairs as one component of an "or" statement, to prevent NNMi from excluding Nodes that have zero Custom Attributes, use EXISTS or NOT EXISTS criteria for the customAttrName and customAttrValue pair definitions. Otherwise Nodes that do not have any Custom Attributes are automatically excluded even if they have values that pass other aspects of your filter. For example, when evaluating the following expression, NNMi includes interfaces with (interface description) ifDesc containing VLAN, and excludes any Interfaces that have the Custom Attribute Role and that Role value is LAN Connection to Oracle Server:  (ifDesc like VLAN OR NOT EXISTS((customAttrName=Role AND customAttrValue=LAN Connection to Oracle Server))) View the expression displayed under Filter String to see the logic of the expression as it is created.
Delete	Deletes the selected expression. If the Boolean Operator is selected, the Payload Filter Editor deletes all expressions associated with the Boolean Operator.

Configure incident dampening settings for an interface group

Interface Settings override any other Dampening settings for this incident, including those from the Node Settings tab.

NNMi enables you to delay the following for an incident configuration based on the Source Object's participation in an Interface Group:

• Execution of Incident Actions

• Execution of Diagnostics

  Requires Network Node Manager iSPI Network Engineering Toolset Software (NNM iSPI NET) and requires installation of a Diagnostic Server.
• Appearance within Incident views in the NNMi Console

You can also configure the Dampening settings based on the Source Node's participation in a Node Group.

When using the Dampening configuration, note the following: 

• NNMi initially assigns incidents with Dampening settings configured a Lifecycle State of DAMPENED.
• After the Dampen Interval has passed, NNMi changes the Lifecycle State to REGISTERED.

To configure the Dampening settings based on an Interface Group:

1. Navigate to the Management Event Configuration form:

   1. From the workspace navigation panel, select the Configuration workspace.
   2. Expand the Incidents folder.
   3. Select Management Event Configurations .

   4. Do one of the following:

      1. To create an incident configuration, click the New icon, and continue.
      2. To edit an incident configuration, select a row, click the Open icon, and continue.
      3. To delete an incident configuration, select a row, and click the  Delete icon.
2. Select the Interface Settings tab.

3. Do one of the following:

   1. To create a new configuration, click the  New icon.
   2. To edit an existing configuration, select a row, click the Open icon, and continue.
4. Make sure you configure the basic Interface Setting behavior.

5. Select the Dampening tab.
6. Configure the desired Dampening behavior.
7. Click  Save and Close to save your changes and return to the previous form.

Interface Settings Dampening Configuration Attributes

Name	Description
Enable	Use this attribute to temporarily disable an incident's dampening settings: Disable  = Temporarily disable the selected configuration. Enable  = Enable the selected configuration.
Hour	Specifies the number of hours to be used for the dampen interval.
Minutes	Specifies the number of minutes to be used for the dampen interval. The maximum dampen interval is 60 minutes.
Seconds	Specifies the number of seconds to be used for the dampen interval.
Payload Filter	The Payload Filter Editor enables you to create expressions that further refine the filters used to select the incidents to be suppressed, enriched, or dampened. Make sure to design any complex Payload Filters offline as a Boolean expression first. This method can help to minimize errors when entering your expressions using the Payload Filter editor. When creating a Payload Filter, note the following: Payload Filter expressions for the like and not like operators use the syntax defined for java regular expressions (java.util.regex Pattern class). You must use a ciaName that already exists in the trap or event you are configuring. Each set of expressions associated with a Boolean Operator is treated as if it were enclosed in parentheses and evaluated together. View the expression displayed under Filter String to see the logic of the expression as it is created. The AND and OR Boolean Operators must contain at least two expressions as shown in the example below. The following example filters incidents on voltage state: AND     ciaName = .1.3.6.1.4.1.9.9.13.1.2.1.7     ciaValue = 5 NNMi evaluates the expression above as follows: (ciaName = .1.3.6.1.4.1.9.9.13.1.2.1.7 AND ciaValue = 5) NNMi finds all incidents with a varbind .1.3.6.1.4.1.9.9.13.1.2.1.7 value of 5. When you use ciaName and ciaValue in a Payload Filter, you must enter the ciaName and ciaValue as a pair as shown in the preceding example. The placement of your cursor and the subsequent text that is selected is important when performing operations using the Payload Filter Editor. For example, you append to, replace, or change the indentation of the expression that is selected. The placement of your cursor and the subsequent text that is selected is especially important when adding your Boolean operators. You can include more than one varbind in the same Payload Filter expression as shown in the following example: ((ciaName like \Q.1.3.6.1.4.1.9.9\E.* AND ciaValue = 25) AND (ciaName like \Q.1.3.6.1.2.1.2.2.1.1.3\E.* AND ciaValue = 3)) In this example, a given trap must meet each of the following criteria: Contain a varbind whose Object Identifier (OID) matches the regular expression \Q.1.3.6.1.4.1.9.9\E.* and has a value of 25. Contain a varbind whose OID matches the regular expression \Q.1.3.6.1.2.1.2.2.1.1.3\E.* and has a value of 3.

Also, see the tables in the Configure a Payload Filter to enrich an incident configuration section for more information about how to configure a payload filter.

Configure incident actions for an interface group

Interface Settings override any other Actions settings for this incident, including those from the Node Settings tab.

NNMi enables you to configure incident actions based on a Source Object's participation in an Interface Group.

You can configure actions to automatically run at any point in the incident lifecycle. For example, you might want to configure an action to occur when an incident of the type you are configuring is generated (Registered). When an incident is generated, you might want to automatically open a trouble ticket or send email or page your network operator. After the incident is Closed, you might want to automatically close the trouble ticket.

You can configure actions for incidents generated from SNMP Trap Incidents, Syslog Messages Incidents and the NNMi Management Events Incidents. Any time an incident configuration changes, the action directory is rescanned and any Jython files are reloaded to the NNMi database.

When the defined Incident Action runs, output is logged to the incidentActions.*.*.log file.

To configure an automatic action for an incident: 

1. Navigate to the Management Event Configuration form.

   1. From the workspace navigation panel, select the Configuration workspace.
   2. Expand the Incidents folder.
   3. Select Management Event Configurations.

   4. Do one of the following:

      1. To create a new incident configuration, click the  New icon.
      2. To edit an existing incident configuration, select a row, click the Open icon, and continue.

2. Select the Interface Settings tab.

3. Do one of the following:

   1. To create a new configuration, click the  New icon.
   2. To edit an existing configuration, select a row, click the Open icon, and continue.
4. Make sure you configure the basic Interface Setting behavior.
5. Select the Actions tab.
6. From the Lifecycle Actions table toolbar, do one of the following:
• To create an Action configuration, click the  New icon, and continue.
• To edit an Action configuration, select a row, click the Open icon, and continue.
• To delete an Action configuration, select a row, and click the  Delete icon.
7. In the Lifecycle Transition Action Form (Management Events), provide the required information. 

8. Click  Save and Close to save your changes and return to the previous form. 

   The next time the lifecycle changes, NNMi launches the action associated with the lifecycle for the incident of that type.

Configure a Payload Filter for an incident action

The Payload Filter Editor enables you to create expressions that further refine the filters used to select the incidents that cause the configured action to run. Make sure to design any complex Payload Filters offline as a Boolean expression first. This method can help to minimize errors when entering your expressions using the Payload Filter editor.

To create a Payload Filter expression:

1. Navigate to the  Management Event Configuration form:

   1. From the workspace navigation panel, select the Configuration workspace.
   2. Expand the Incidents folder.
   3. Select  Management Event Configurations .

   4. Do one of the following:

      1. To create an incident configuration, click the New icon, and continue.
      2. To edit an incident configuration, select a row, click the Open icon, and continue.
      3. To delete an incident configuration, select a row, and click the  Delete icon.
2. Select the Interface Settings tab.

3. Do one of the following:

   1. To create a new configuration, click the  New icon.
   2. To edit an existing configuration, double-click the row representing the configuration you want to edit.
4. Make sure you configure the basic Interface Setting behavior.
5. Select the Actions tab.

6. Do one of the following:

   1. To create an Action configuration, click the New icon, and continue.
   2. To edit an Action configuration, double-click the row representing the configuration you want to edit, and continue.
   3. To delete an Action configuration, select a row, and click the  Delete icon.
7. Make sure the Action settings are configured.

8. Select the Payload Filter tab.

9. Define your Payload Filter (see table).

   1. Plan out the logic needed for your Filter String.

   2. Use the buttons on the bottom half of the Additional Filters Editor to establish the logic structure.

      For example, to establish the following structure, click AND, then AND, and then OR:

      (( ) AND ( ))

   3. Now place your cursor in a location within the displayed Filter String, and use the top half of the filter editor to define the parameters of the highlighted filter requirement.

      For example, select a set of parentheses and use the Insert button to specify the filter requirement within those parentheses:

      

10. Click  Save and Close.
11. Click  Save and Close to save your changes and return to the previous form.

Also, see the tables in the Configure a Payload Filter to enrich an incident configuration section for more information about how to configure a payload filter.

Related topics

• Configure Syslog Message Incidents (ArcSight)
• Configure SNMP Trap Incidents