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- Manage Incidents Using Incident Configurations
- How NNMi Gathers Incidents
- How NNMi Closes Incidents
- Incident Configurations Provided by NNMi
- About Custom Incident Attributes for an Incident
- Manage the Number of Incoming Incidents
- Configure an Action for an Incident
- Configure Diagnostics for an Incident
- Incidents Configurations You Might Want to Enable
- Using the Command Line to Manage Incident Configurations
Configure Diagnostics for an Incident
Requires Network Node Manager iSPI Network Engineering Toolset Software (NNM iSPI NET) and requires installation of a Diagnostic Server.NNM iSPI NET provides a set of Diagnostics (Flow Definitions) that can be run on the Source Node each time an incident reaches a specified Lifecycle State (for example, as soon as an incident becomes Registered).
Note If you have the licensed Operations Orchestration ( OO) product, you can import OO flow definitions into NNMi and then assign these flows to run when NNMi detects certain network incidents. See the "Custom OO Flow Management" section of the Network Node Manager iSPI Network Engineering Toolset Software Installation Guide and nnmooflow.ovpl for more information.
These Diagnostics are sets of automated commands specific to one or more device types, including Cisco routers and switches, Cisco switch/routers, and Nortel switches.
See Configure Device Profiles for more information about device types . See Diagnostics (Flows) Provided by NNM iSPI NET for more information about the Diagnostics provided by NNMi.
Configuring NNMi to automatically gather diagnostic information about the Source Node whenever a specified incident reaches a selected Lifecycle State is a two-step process:
Specify the Node Group providing the required information within one of the following contexts:
Specify the Diagnostics (Flow Definitions) providing the required information within one of the following contexts:
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